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February 2024 by J . Singleton
Completely unprofessional disaster, Cancelled pickup twice and failed to provide an acceptable reason. They are contracted through Peddle and as a third party vendor failure to fulfill duties is unacceptable. Speedway Towing partcipates in shady business practices that do not coincidence with Peddle. I do not recommend this company for any towing needs.
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September 2023 by Michael Hernandez
DONT SELL TO PEDDEL. They were supposed to pick up my car between 12pm and 4pm. It's 9pm an still nothing. They told me since 3pm that they have a driver dropping off one load and heading my way. Now saying they supposedly have a "Emergency". Been waiting for 9 hours just for them to reschedule til 2 more days. Going somewhere else.
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September 2023 by Mari S
Late pick up. Terrible customer service.Service: Car towing
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September 2023 by Kaylee M.
They were supposed to pick my car up between 11am -3pm. I've spoken to them 3-4 times since then and have been told someone would be here within an hour each time. It's now 11:30pm and no one has shown. This pickup has been scheduled since Saturday and today is Tuesday. Very unprofessional
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August 2023 by Marilyn P.
They were to pick up a car from a business and transport it on Friday. They told us between 3 and 8 pm. They never showed. Told us we were rescheduled to sat am between 8 am and 12 noon we were waiting and then told it was rescheduled for Monday 3 to 8. We were told at 7:15 it would be within the hour on Monday. No one showed at 8:15 we called and they said it was going to be rescheduled. Now they say Thursday. I do not believe them. Wish we could change tow comanies.
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August 2023 by Eric Przybysz
Cancelled the first time after I’d been waiting for almost four hours. Rescheduled to 9 AM the following morning. No responses to calls or texts. What a joke.
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August 2023 by TVP
Horrible communication, told to wait 30 min, which came and went with no word. Then called to get put on hold, final,y ended up canceling the tow service. All this after being in a wreck …count on someone else
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July 2023 by Ryan B.
Great customer service! I was having car issues late at night and they took my call and were there to help in no time. Rather than just towing my car, they took a look and were able to diagnose the issue and help me fix it, saving me a repair shop visit. Thanks, Arturo!
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May 2023 by Sabrina Speake
The worst company ever. They will not communicate and just cancel your pickup. Every person I spoke to was extremely rude as well.
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March 2023 by Angelis J.
Pick up time 11am-3pm. No call no nothing. I call them at 2pm for confirmation to only be told it will be between 3pm and 4pm. 4pm is here. No call no show. I call them only to be told give us until 7pm. We only have two trucks.Nobody cares what you have or don't have if you tell a customer something that is what they are expecting. Don't make you're issue my issue. When I tell you this company is NOT RELIABLE you better believe it. I will never recommend not even to my enemy. It's 2023 and companies still have every excuse in the book to not let their word be their bond. This company should not be in business because they can't keep up at all. Imagine me have you come pick my car up and I'm nowhere to be found. A waste right, Right. Disgusting, unethical behavior. So, it's currently 4:44 as soon as they pick up this vehicle I'm going send this review..waiting...........it's now 6:21pm still waiting.....it's now 8:11pm. Called office and they said they called me. They said they had the wrong number. Lol! I sent a picture of the front and back of my title to the dispatcher via text from my cell at 2pm. Still waiting.just shut the company down!
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March 2023 by troy cowart
they were supposed to pick up my car two weeks ago never on time jerks on the phone.
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March 2023 by Jaquay ..
I paid $140 to get my car towed to the dealership on 2/28 and discovered on 3/10 that they never got it. They had to go looking for it and stated it was left in an empty parking lot with the keys in the ignition left unattended. I called them and spoke with Steve and he was very dismissive and didnt seem to care what had transpired, became defensive and had an attitude. I had asked to speak with the owner but he acted like he wouldnt let me speak to them or have them contact me. He is also the same dispatcher in which i set the time to pick up my vehicle. The tow truck driver (Mark) sent me a message that I'd sent the wrong info and when i called him, became belligerent with me. I told him where i was at and had to navigate him to where I lived, because his gps had him going somewhere else. Then told him where to go after he had finally arrived to find my car, because the dispatcher didnt relay any of the information to him. Mind you I stated this 3xs where I lived and where it needed to go. Im extremely upset that my vehicle was left abandoned , my vehicle could have been stolen. Im also upset for the lack of service I had received and paid for a service that was not rendered. Here I am thinking my car was being worked on and it was just sitting in an empty parking lot. Steve and Mark both need to be fired for what had transpired. They are real lucky my car wasnt stolen.
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February 2023 by Erick Small
Stay far away from this company. They will damage your vehicle and overcharge you. They are very unethical and the owner Amos is a very very dishonest person. Beware of this company
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January 2023 by jim j.
Scheduled a pickup for 11:00-3:00 at 3:30 received a call at 3:30 that they would be here in 30 minutes. Their time is valuable, yours isn't. Sat here all day for nothing
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October 2022 by Tiffany K.
Amos, if you are the owner of this place, I would really like to share with you an experience that I just had with one of your dispatchers/managers.
