Firestone Complete Auto Care in Carrollton, TX, has been serving the community since 1926, offering reliable auto care for all vehicle needs. Customers appreciate the honest and straightforward service, with staff who go out of their way to ensure quality work and customer satisfaction. The team is praised for their helpfulness, positive attitude, and dedication, even during challenging times like power outages. Services such as tire installation, lifetime alignments, oil changes, brake inspections, and engine repairs are performed with care and professionalism. While some reviews mention that staffing may be limited at times, leading to longer wait times, the staff's effort and commitment shine through. Customers value the clear explanations of services and the friendly, understanding nature of employees. For those seeking affordable, dependable auto care with a welcoming atmosphere, Firestone Complete Auto Care is a trusted choice for keeping vehicles running smoothly.
I came at the last minute to get a tire patched, (I didn’t look at the name tag) but the manager quickly got to me and made it happen within 10 minutes. I’m truly blessed that they took care of me last minute. Highly recommend. I’d give 10 stars if I could
July 2024
Very good service, only there are not enough staff and if it takes a while, then they are kids who are just getting the experience and with few staff, well, even more so, and they don't offer you coffee or water, that's fine ?
June 2024
This shop is super honest (no scare tactics or over-selling) and they go out of their way to finish the correctly. Jacob was super helpful.
