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February 2024 by Gregory Vail
Extremely L long waiting time if you expect to see an employee for financial business or general questions.
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January 2024 by Veronica Dias
Great experience, the girls are so nice and fast, always eager to help. My husband and I enjoy coming to this location.
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January 2024 by Ruben Gonzalez
Perfect service. The girls are very friendly. Soon, and well received.
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January 2024 by JEFFREY DIAS
GREAT CUSTOMER SERVICE AND VERY HELPFUL STAFF, ALWAYS A PLEASURE TO DO BUSINESS AT THIS LOCATION FIVE STAR RATING.
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January 2024 by Jolynne Ramos
Great customer service all around
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May 2022 by Alejandro Alonso
Wack customer service, lady was rude upon getting her help, haven’t been able to log in my own account since they changed from bbva to pnc. Don’t recommend this bank.
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December 2021 by Amber Andrade
Horrible customer service. Second time I come to this bank and each teller I’ve had has been very rude GO TO ANOTHER LOCATION THEY WILL NOT FIX ANYTHING
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November 2021 by Lizbeth Vazquez
They are the worse bank today i went to go pick up my money the lady did not wanted to give my money because i needed two ids so I can get out my money I had to fight with her so she can give my money I was not the only one two other people were fighting with her also really rude and horrible customers
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November 2021 by Lizzy Vazquez
They are the worse bank today i went to go pick up my money the lady did not wanted to give my money because i needed two ids so I can get out my money I had to fight with her so she can give my money I was not the only one two other people were fighting with her also really rude and horrible customers
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January 2021 by Raquel Vigil
No customer service, tellers have no people skill (Rude verbally & their facial expression say everything,) no consistency, sloooow service and they never answer the phone. I changed banks but I’m finally closing this account cause I can’t deal with the branch on Boca Chica!
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December 2020 by Caitlin Earls
Always friendly and fast. They always tell you about new improvements to your app so you don't have to wait for long hold times and long waits. Usually very clean, and there is always a nice person to help you.
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August 2020 by Dynora Rodriguez
Tengan cuidado hace unos días fui a sacar dinero por drive thru y me dieron dinero falso !! Porfavor antes de irse verifiquen bien su dinero porque no se hacen responsables ,, las personas que se dicen ser encargadas son muy despotas y groceras doy mal comentario porque no me an ayudado y perdí mi dinero siendo que es un banco la verdad Roban ahí !!! Así que chequen bien su dinero !!!!
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March 2020 by Ruben B.
In line at the drive up 20+ minutes. Tried calling the bank (this branch location) but nobody answered. Pathetic customer service. Take your money elsewhere.
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August 2019 by Mario Garcia
Old lady in the front desk had horrible customer service
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June 2019 by Manuel olivares
This location sucks
