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Most Recent Comments
No customer service, tellers have no people skill (Rude verbally & their facial expression say everything,) no consistency, sloooow service and they never answer the phone. I changed banks but I’m finally closing this account cause I can’t deal with the branch on Boca Chica!
Always friendly and fast. They always tell you about new improvements to your app so you don't have to wait for long hold times and long waits. Usually very clean, and there is always a nice person to help you.
In line at the drive up 20+ minutes. Tried calling the bank (this branch location) but nobody answered. Pathetic customer service. Take your money elsewhere.
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