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“Despite my difficult issue, Chris was very understanding amd helpful, and was willing to do everything in his power to help me. And with that, he deserves 5 stars”
“Absolutely love this place! Took my desktop computer in recently, to be repaired. The guy was so sweet. He even carried it out of the car for me. I had my computer fixed and back at home, in less than an hour! Would highly recommend this shop to anyone needing their computer taken care of.”
“Though they weren't able to help me with my particular problem, I learned that very quickly and they don't charge for a diagnostic. I appreciate the forthrightness and generosity, and I would be happy to do business with them again.”
“WORTH EVERY CENT. They have been "on my team" since I took my business full-time and have saved me endless frustration and even prevented multiple hacks. This is a fabulous organization. They are friendly, professional and very responsive. My business and personal computers are set up with their monthly membership, so there are no hassles when I have a question. I highly recommend them!”
“To say this business delivered a 5-Star experience would be an understatement.Issue diagnosed, repaired and ready in under 4 hours and waaaaaaay under budget.Do yourself a favor, if your computer needs repair, look no further.Can't recommend highly enough!!!”
“Been coming to ALTEX here for since before they moved here, and I have never regretted it! Sure the health check can be a bit pricy at $80, but they do a damn good job of helping me maintain my PC. If I spend money here, they crank it out like professionals!
I’m not the most tech minded person, so coming here on a free day and asking them to work their magic really helps assuage my concerns, or even confirm my worst fears when I have to bring my little war machine in.
I’ve come here for things as little as a can of air spray and Ethernet cables, and as big as buying my RTX4060, and upgrading my OS!
Every time I’ve brought my little war machine in, they help keep her parts replaced and maintained, and give her back to me in working order, and back to 100% gaming condition!
Sure Microcenter has a wider selection, but ALTEX brings the Professionals. I go to Microcenter for outer hardware(monitors and mice and keyboards), but when it comes to the vitals of my war machine, ALTEX is where I go!”
“I'm glad I bought my wife's computer from here. Not only were the prices right, they have stock (no unreasonable waits), and they actually know what there talking about (no apologizes to Geek Squad). So much so, that I came back 2 months later to build another computer. And wouldn't you know that the MSI GeForce RTX 4090 price came WAY down. So my wife gave me her bad*** 4080 build and she's got the best of the best. All for a damn good prices and again, This tech crew Know What there Doing! I seriously appreciate yall for all your work. Hands Down, if I needed another build, and soon, I'd go back again.”
“CTG has done a great job of increasing our computer security and keeping things running smoothly. They are rare in that they do what they say they will do. They are quick to respond and do a great job. I highly recommend them as a MSP.”
“I worked with Laura in the print department to print some brochures and she could not have been more helpful. She took her time, was happy to make some tweaks to the files I sent her so they would look exactly how I wanted them, and was extremely friendly. Although that store is not the closest to my house, I will definitely make the trip to that one so I can work with Laura again.”
“They have been so helpful with all of my PC's. Their rates are reasonable and the service is efficient. They just made a clone for a drive that I could not clone with 3rd party software. Thank you for giving me a great backup option given my situation.”
“I just had the worst experience with gamestop corp. The employees at this store are the ONLY reason I will shop at Gamestop again.
I was trying to use the 2 year warranty on my Xbox Elite 2 controller, however because they only sell the Core 2, which is the same controller but it has a different sku, it took me about 2 hours in store over 2 days for Corporate to finally allow me to warranty the controller. The associates at the store were very nice and apologized for the inconvenience and made sure to work with me till the issue was resolved. Thank you to the 2 ladies who were working to assist me, I'm sorry I forgot to get your names.”
“Big shout out to store manager mr. Richard got us right put our bed together in like 15 mins great customer service i highly would recommened if your looking for a hassle free and helpful expierence he's the guy tap in with rent a center on parkrow”
“I was helped when my Lap Top Mouse Insert would not release. The Employee at the Copy Center helped me and he worked on it until it released. He was a Very Nice Man and he wouldn't let me pay him for taking care of it! Great Employee Thank You!
God Bless You! Danva”
“One of my employees went to this store where he was able to get help with a refurbished phone that metro PCS had no obligation to assist him with. The manager over the stores name was Fennay and she went out of her way to ensure that a unlocked phone would reliably work for him. This is an experience that merits note worthy praise because I as a a 71 year old have difficulty with electronics and this phone is the one that I sue for every day tasks.”
“I was helped when my Lap Top Mouse Insert would not release. The Employee at the Copy Center helped me and he worked on it until it released. He was a Very Nice Man and he wouldn't let me pay him for taking care of it! Great Employee Thank You!God Bless You! Danva”
10AM - 9PM
869 NE Mall Blvd, Hurst
Computers
“Great customer service! Nick was very knowledgeable about the product and helpful in purchasing them and helping with our exchange. The delivery team is great too. I had to change out my washer twice (do not buy LG washer, it’s screeches loudly) and they did the exchange easily.”
“Went to BB in Grapevine looking for some tech equipment. I met the store manager, Presten, as I came in the door. First class!!
He talked to me for about 15 minutes, educating me on WiFi networks and how to set up a good one. Try this store out next time you are looking for tech and help to go with it.”
10AM - 9PM
4017 W Airport Fwy, Irving
Computers
“I asked for a Windows laptop with a 14-inch screen and an i7. They recommend one, which was also in sale. A better deal to buy that, compared to other out their. Thank you.”
“I Came in around closing time and Alexis was happy to help, she made the experience very smooth and was very kind and helpful! I truly appreciate her help!!!!! Thank you Alexis ?”
“I want to thank Purnima for her help regarding a label maker I wanted to purchase. I missed the sale by a day and while I was unable to turn back the hands of time she was helpful, informative and understanding. I will be watching for future sales and hope Purnima is there when I come to purchase.”
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“Another “emergency “ computer repair shop close by told me my PC power switch couldn’t be replaced and I needed to scrap the whole computer! Jamal was recommended to me and he was FANTASTIC! He easily replaced the switch and had be up a running in a day!!!! Will be going back and recommending my friends!!!”