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May 2023
Horrible service, I scheduled to have my van worked on. They said bring it at 7:30am. I was there and I was told I had to wait for several people in front of me, which they estimated to be 3-4hr wait before they even got to my van. Apparently appointments are not really appointments, just first come first served.
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January 2023
No one paying attention when you pull up for service but they are sitting in the booth. Phone calls not returned. Seemed like I was annoying the staff being there and to think I was going to trade my suv in for a newer model here.
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January 2023
This service department is the worst place to get service. Rude as heck, as soon as they finish correcting their screw up, I will never be back. The sad part is I am thinking about a new car ,will not be from Kinsel.
