“I went here after experiencing a horrible customer service at the other TMobile on Dowlen rd in Beaumont.. thank you to gentlemen that help me and the manager there she was amazing, outstanding customer service from all of them !! Erika(I believe that’s the name of the manager there @ the TMobile in Dowlen rd) should learn how to treat customers from them!!! Thank you to this amazing people that made my day amazing and I walk out with a new phone !!??? ”
“Arrived about 30min after opening. We were able to see one of the sales associate right away. Got on a plan and our new phones within about 1hr. Parking right out front.”
“Julie was an excellent person to work with to help us move our cellular service to Spectrum. She was efficient and took care of us without any hiccups in the process. Julie is professional and gets the job done. She is also personable and joked with us as we completed the transfer. She made this process seamless and painless. Thank you! Julie!”
“After several attempts to get an issue corrected, went BACK to Verizon store on Dowlen rd. This time I was blessed to be able to explain my problem to Amanda! She actually listened to me and resolved the problems! She is a FIVE STAR EMPLOYEE! You're very lucky to have her Verizon!”
“I want to thank Stacey at Advanced Electronics for going above and beyond in getting the erroneous charge cleared from my account. For several months I had made numerous calls to Viasat with promises that the erroneous charge had been removed only to have the charge re-appear. Viasat even turned the erroneous charge in to a collection agency. Thanks to Stacey’s tireless effort, the erroneous charge has been cleared. Thank you Stacey!”