Ivette was awesome, she helped me figure out why I wasn't receiving notifications to log into account (I had blocked them) but still she is the first person we have talked to at a Verizon store or even over phone that had answers and knew what she was doing very professional.
September 2023
Went in to get friend's PIN changed since she couldn't recall it. Larry helped us and was very knowledgeable. He went above and beyond to get her account straight.
July 2023
Great customer service and there was no wait like in the past.
