It's always a joy to shop at REI. The staff here is friendly and helpful.
March 2024
Ben V. and the customer service was awesome! Definitely understood my situation.
October 2023
We spent a couple hours testing hiking backpacks and they had a whole setup for weight and pack fills so I could see what the different packs felt like with weight and filled. It was very helpful, and I wouldn't have been able to choose a backpack without having the options and setup they had. Very happy with my purchase!