O'Reilly Auto Parts in Austin, Texas, located at 9505 Menchaca Road, provides a wide range of auto parts, tools, and services. Customers appreciate the knowledgeable Parts Professionals, who are ready to assist with any project inquiries. The store offers various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers have praised the fast and efficient battery installation service, often completed in about 20 minutes. The store is also recognized for its excellent customer service, with several reviews highlighting staff members who went above and beyond to help, such as directing customers to other locations for hard-to-find parts. O'Reilly Auto Parts also stands out for its commitment to honoring warranties. Customers have shared positive experiences regarding warranty claims, showcasing the company's dedication to customer satisfaction. Although there have been a few minor issues, such as miscommunication regarding installation fees, the overall sentiment is one of appreciation for the store's helpfulness and support. With a free Loaner Tool program and brake rotor resurfacing services, O'Reilly Auto Parts remains a trusted choice for automotive needs, ensuring customers return for their future projects.
They pulled our codes and indicated a faulty part which we replaced and the car began to run better and saved gas. We have other errors to correct as we can. We appreciate O'Reilly and their helpful, friendly staff.
March 2024
I was having a hard time finding the part that I needed. Spoke with Danny. He did not have the part at his store, but directed me to another store that had the part. Thank you Danny. Lifesaver!!!
January 2024
Needed a new battery and they installed a new one and had me on my way within 20 minutes. Christopher was absolutely fantastic and very helpful. Will definitely be here again.
