O'Reilly Auto Parts in Austin, Texas, located at 5308 Nuckols Crossing Road, is dedicated to providing excellent service and support to its customers. The store offers a variety of parts, tools, and accessories, as well as valuable services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers have praised the helpfulness and friendliness of the staff, particularly highlighting the manager, who is known for his professionalism and ability to assist in both English and Spanish. Many reviews mention the staff's willingness to take the time to explain car needs, making the experience smooth and enjoyable. The store also features a Loaner Tool program for those requiring special tools for repairs. With a commitment to customer satisfaction and a family-like atmosphere, O'Reilly Auto Parts is a trusted destination for auto parts and services, ensuring that customers leave well-informed and satisfied.
Jose was such a huge help to me this morning. My battery died and he was so kind as I dealt with my frustrations surrounding the inconvenience. It was a smooth and easy process. Thank you so much, Jose! I’ll be back if I ever need anything else.
November 2024
I came to this store, Mr. they changed the remote control battery, it cost him but he did it, he loved his job and good customer service. Being a new employee, he did not have a uniform, very grateful employees and customers form a family.
October 2024
Mateo is amazing! Very knowledgeable and he went above and beyond to help me.
