O'Reilly Auto Parts, located at 705 West Stassney Lane in Austin, Texas, offers a wide range of parts, tools, and accessories necessary for vehicle maintenance. Customers appreciate the store's various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also provides a Loaner Tool program, making it easier for customers to complete their projects. Reviews highlight the exceptional customer service provided by employees like Cody, Alex, and Annette, who are known for their helpfulness and knowledge. Customers have expressed gratitude for their patience and willingness to assist, often going above and beyond to ensure satisfaction. One customer noted a particularly challenging experience with a different location but praised the team at the Stassney store, especially Carlos and Jose, for their outstanding support during a difficult situation. Overall, O'Reilly Auto Parts is recognized for its friendly staff and dedication to customer service, making it a reliable choice for anyone in need of automotive parts and assistance. With over 6,000 locations nationwide, customers can find help and quality products nearby.
