This O'Reilly Auto Parts store on East Riverside Drive in Austin offers parts, tools, and accessories along with services like free battery and Check Engine light testing, wiper blade installation, and brake rotor resurfacing. Reviews highlight outstanding service from fantastic and professional staff who are knowledgeable and work diligently to help customers. They take time to resolve challenges, find the right parts quickly, and provide thorough explanations. Customers report good luck with service and prices, noting the store is less busy than other nearby auto parts stores with better parking availability. The team's expertise and willingness to help with installations, like a difficult battery replacement or fixing a key fob, earns strong praise. Many customers express gratitude and state they will definitely return for future automotive needs.
The people over at O’Reilly’s are always extremely helpful and kind. They are just genuinely nice people, I don’t think I’ve ever had a bad experience here.
April 2025
Great people = Outstanding service. I had a problem with the buying the wrong part/tool. And although they found it comical, after explaining what happened they were able resolve the challenge and help.
Quality people are rare. Thank you OReilly team 🙏
March 2025
Store helpful staff and great prices. They got me through a surprise dead battery in record time.