O'Reilly Auto Parts in Austin, Texas, located at 3909 North Interstate 35, is a highly regarded auto parts store offering a wide range of parts, tools, and accessories. The store provides several services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the store’s clean environment and short wait times, often experiencing no more than a five-minute wait for assistance. The staff, particularly Dean and Totong, have received praise for their exceptional customer service, making visits enjoyable and stress-free. Customers have noted their willingness to answer questions, provide assistance, and even offer helpful demonstrations, such as installing wiper blades. Many express a strong preference for O'Reilly over other auto parts stores due to the welcoming atmosphere and knowledgeable employees. The store's free Loaner Tool program is a valuable feature for those needing special tools for repairs. Overall, O'Reilly Auto Parts is recognized for its quality service and commitment to customer satisfaction, making it a trusted choice for all automotive needs.
The guy who works here is really attentive and kind!
March 2025
I went in to buy jumper cables. I told Dean what was happening with my car, and he told me I could come back to get my car check for free. I can come and everything passed. He gave me the number a mechanic to check the car for any other issues. Dean was so helpful and kind!
March 2025
Was in here recently and Dean Harris was an absolute saint. Helped me find and replace my headlights
