Discount Tire in southwest Austin is a tire and rim shop known for its excellent service, great staff, and wide selection. The store is remodeled and much nicer, with very friendly and respectful employees who take time to explain services. They offer tire installation, rotation, balancing, flat repair, and free air pressure checks. The location is often very busy and crowded, leading to long wait times. To avoid waiting, customers recommend making an appointment online or bringing in just the rim and tire separately and returning later. The service is good with adequate communication, and they stock popular brands. Notably, they have performed free puncture repairs quickly. While prices are competitive with other shops, their combination of service, selection, and helpful staff makes them a trusted and loved local business.
Came in for two new tires and they accidentally scratched my wheels. Not the end of the world by any means, but I was not pleased. Tanner took care of the situation and made it as right as he could. I will continue to buy tires from Discount. Thank you for not making a bad situation worse and bringing costumer service back.
June 2024
I've never had an issue at this Discount Tire location. Everyone is always so nice and respectful; I also appreciate them taking the time to explain everything to me as someone who doesn't have extensive knowledge about vehicles.
Thank you!
June 2024
Price was the same as the other two places I checked. Service was good. Long wait time, probably because you’re so loved. Adequate communication.
