Belzel Books is an online business that is open 24 hours a day, providing a wide selection of books and related items. Customers appreciate the company's excellent customer service, with staff members, especially Wendy, going above and beyond to ensure satisfaction. One reviewer shared a positive experience where, after a shipment issue, Wendy personally sent the ordered book along with stickers, a bookmark, a T-shirt, and a handwritten letter, demonstrating exceptional care and attention to detail. The shop offers a large, well-organized space with an open floor plan, featuring a diverse collection of books, including a sizable kids and game section. Customers find the environment helpful, with easy-to-read signs and knowledgeable staff. The business also buys items from customers, providing quick pricing and a fair process. Shipping is prompt, with packages arriving within a few days, often accompanied by thoughtful notes, stickers, and small gifts. While some prices for used items may be higher than other stores, many products are available at good prices. Currently, Belzel Books operates solely online, as the physical workspace in Austin is temporarily closed, with plans to update customers when it reopens. Overall, it is a trusted source for books, pigments, flashcards, and more, known for quality, helpful service, and a friendly shopping experience.
This was a great place to score some awesome books. A great open floor plan with a wonderful selection. A great size kids and game section. One of the biggest half price locations I have been to. The staff was super helpful too. If we are in the area again we will be back for sure.
March 2023
Love this company! My go-to for pigments and books of flash. Everything shows up beautifully packaged and so quickly. They also always write a super sweet note and send a bunch of stickers! Can recommend these folks enough.
February 2023
Ordered a book from them and came within just a few days! They gave me some stickers and a bookmark and a nice note as well, definitely order from them or go to their shop!
