AT&T Store in Austin is known for its excellent customer service and friendly staff. Customers appreciate the warm welcome they receive upon entering the store. Employees like Shaly and Avril are highlighted for their helpfulness, with Shaly going above and beyond to assist customers even at the end of her workday. Avril quickly resolved issues with devices, showcasing A+ customer service. Jacob is recognized as an honest and trustworthy wireless sales representative, assisting customers with their needs. The manager, Eli, is also praised for his patience and friendliness, making customers feel appreciated. Overall, the store is recommended for anyone needing assistance with phones, tablets, smartwatches, and wireless data plans.
Walked in needing a new phone and the store manager was able to help me out quicker than a fly on soup. Was outta there in 30 minutes, no hassle. Even got me squared up with a new charger and screen protector too:)
March 2025
Avril was amazing. She was so polite and helped me with everything that I needed.
March 2025
Everyone Greeted Us Well Coming In Shaly Did Very Good On Helping Us On Everything Explaining Us Everything very good attitude appreciate her alot (: