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9AM - 4PM
922 US-377, Aubrey
Banks
“Very clean & friendly location. Always welcomed with a smile from the whole staff. Kiana typically helps me out and keeps me up to date with new programs or services offered, she is also very sweet and mindful.”
“I have used Point Bank of Little Elm for seven years, however used Point Bank of Lewisville for about eight years while employed at Lewisville Family Medical Associates. I have always been treated with great respect as a banking customer. I honestly have never had a single problem with this bank. Experience with all sorts of notary from real estate to very important medical documents. You could never ask for a more compassionate branch manager. Everything that I took to her to be completed was done with with joy. Our business relationship is built upon loyalty and respect. The entire banking staff is wonderful. I look forward to maintaining a banking relationship for years come, Douglas, T (7/23)”
9AM - 5PM
16510 FM 423, Frisco
Banks
“Went to this regions branch to open new checking account and the service advisor was welcoming. Took almost 30 mins to complete the whole task and she provided all financial advices also. The branch is conveniently located and maintained cleanly. The regions bank website and app are easy to use and provide a great customer service. They provided bonus amount when opening checking account.”
“I had the pleasure of meeting with Celeste today and let me sey, her customer service is A+. Helps me right away and got my account on track for what I needed. Couldn’t be happier, and I’m glad I still bank with them.”
“I had the privilege of interacting with Daniel Boles, the Assistant Branch Manager at Point Bank, during a challenging time when my elderly aunt’s account was compromised. Daniel exhibited remarkable patience and empathy. He listened attentively to our concerns, understanding the gravity of the situation. His calm demeanor reassured us during a stressful time. His actions demonstrated that he wasn’t just doing his job; he was looking out for us. Daniel embodies the essence of exceptional customer service. Point Bank is fortunate to have such a dedicated professional leading their team. Thank you, Daniel, for your outstanding care and commitment!”
“This is by far the best bank I have came across. They go above and beyond!! I come in there with dirty shoes , mud , whatever ... tell me it's OK... tells me where the water is at , then ask if I need something.. helped me with everything. Down to helping me open up a online app. I give them 10 stars ... ? I appreciate everything..I was just gonna keep my money in old soap box under the sink ..glad I opened up a account !!”
“Stopped by without an appointment and after waiting just a short time, Rasy was wonderful and answered all our questions and in no time we had an account opened. She was personable and thorough in her dealings with us. She was detailed in her explanations and even took us over and walked us through the video teller process (this is new to us - hesitant at first but think it will be OK). Glad to find a friendly Credit Union close by with many great services.”
“Every member of the Little Elm branch are the friendliest bankers. I always receive personal attention and they have helped me with a variety of banking needs even when just dropping in.”
9AM - 5PM
1330 S Loop 288, Denton
Banks
“The staff at this Frost Branch are very kind and helpful. I had a problem with my account recently, and they could not have been any more attentive and caring. They took care of closing my account and setting up a new one thereby saving me much stress and aggravation. I have had an account with Frost Bank for over 25 years (in several different locations in the Dallas/Denton area), and I have nothing but praise for this institution!”
9AM - 5PM
1707 S Loop 288, Denton
Banks
“BB&T has the best rates on auto loans and this location has the nicest, most knowledgeable staff (the branch manager, Sam, is the best). If you have financed a used car and used the dealership to find you the "best" rate, then unless you are a manager at the car dealership, you did not get the best rate you qualified for. The finance manager gets a rate back and then adds extra points to it in order to make more money for the dealership. BB&T does *not* do this so whatever rate you qualify for, they'll give you. The dealership where I was shopping at told me that the best rate they could give me was in the high 3's due to the type of vehicle I was buying. I knew this was a load of poo so I called Sam at BB&T and asked her to see what rates they could get me. They got me 2.05% on my used car. The dealership, of course, started backpedaling and saying they were somehow able to match it (meaning they could have gotten it for that rate all along but they were trying to make additional money from me). If you currently have a vehicle financed and are curious if you're paying too much interest, call Sam at BB&T. If you know your credit score, Sam can give you an idea of the rate you'd qualify for, and then if you would like to proceed, she can run your credit to finalize the deal. Sam was quick and responsive and really knew what she was talking about. Just one point of interest can save you over a thousand dollars over five years. It's definitely worth a phone call to check with Sam on rates. You could end up saving thousands of dollars like I did!”
9AM - 5PM
2701 FM 423, Little Elm
Banks
“Came in to this branch for questions regarding my family’s account. Caitlin assisted us and she was amazing. She answered all of our questions, informed us of updates, explained other options available, and told us to contact her if we had any other issues or questions. She was extremely knowledgeable and thorough in all aspects of our banking needs.”
“I recently had the pleasure of visiting the Chase Bank branch located in Prosper TX Windsong Ranch area, and I couldn't be more impressed with the exceptional service I received.From the moment I walked in, the staff greeted me with warm smiles and a genuine willingness to assist. The atmosphere was inviting and conducive to a positive banking experience.I appreciated the personalized attention we received. The staff took the time to understand our specific requirements and guided us towards the best solutions tailored to our needs. This level of attention to individual customers sets Chase at WIngsong Ranch apart.Kudos to the Chase WIndosng Ranch branch for setting the standard for outstanding customer service! I wholeheartedly recommend this branch to anyone seeking a positive and efficient banking experience.”
Open 24 hours
12066 FM 423, Frisco
Banks
“I went there today several items to take care of and was thrilled to be able to go inside and had a very efficient and pleasant teller. I was pleased as I had not been impressed with the McKinney bank.to take care. I wwas”
“From the manager to the cleaning staff, this place rocks! They go out of their way to help customers, make calls within bank to bank, to help their clients resolve issues. For being as big as they are, they have not totally lost site of their purpose. I would have given them 5 stars but they mandate their employees to get vaccinated or fired and they all wear masks. Can't understand their muffled voices sometimes and if their ask vaccinated, why have them? And forcing any American to do something against their body and will, is un-American. But they did give me a free business account for being further military.”
9AM - 5PM
12292 FM 423, Frisco
Banks
“I had an excellent experience today working with Aaron Rawlings at this branch. He is knowledgeable and friendly to work with and I would recommend him for any banking operations.”
“I came in to deposit a check. It was hard emotionally as it was from our failed IVF cycles. Tim and Tika (I probably spelled her name wrong I apologize) were so personal, kind , and willing to help. It was so nice to not feel like a transaction. They are so great and such an asset to this branch ! I will definitely come back to this branch and have it be my new branch because of their professionalism and kindness.”
10AM - 6PM
12220 FM 423, Frisco
Banks
“The beautiful set-up is quite unique from the typical bank lobby/waiting area. The wait was lengthy but comfortable. There is only one inside teller desk. I think things would flow better if there was a nice receptionist in the lobby to properly inform people of how things go and what to expect.”
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“I love Point Bank, Aubrey TX! The most personalized “small town service” imaginable. I had a security breach on my SSN as someone tried to use it to secure employment. Yikes! I figured next step was bank account. The bank employee dropped everything to help me set up an outsourced monitoring system for my accounts and walked me through the whole process. (It was a hot day and didn’t mind my dog coming inside too.) I am SO grateful for this help and feel confident my info is secure now. Thank you Point Bank - I think I’ll keep my account open another 15 years or so! ♥️?”