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“The manager was a great help and took the time to get a good
measurement on both feet. I have been wearing a 15b but found
out a 14AA was a better fit. Thanks for taking the extra time to be sure I got the best fit.”
“Great homegrown location. Cool people that love what they do & the people they work with along with their customers. Went to get prices on items I wanted to sell and they were trying to find a shoe for me that wasn’t in the store ! Great people”
“I cannot rave about this place enough. The costumer service was phenomenal!! My dad struggles with anxiety when it comes to shopping and Shelly went out of her way to minimize that and make him feel comfortable and for that I am beyond greatful. Not to mention the store was so clean and so nice and neat, I have never walked into a more organized place. Not to mention the different selections and styles. Great prices and high quality clothing as well. We will definitely be going back.”
“We went to that store and actually the lady who helped us was very kind to us, she said that those sneakers were very expensive, we were going to leave, but she was very kind to us, so we agreed and bought them for $50.00 dollars. My mother saw the kindness and so I bought them, she didn't care about the cost, so keep buying and always give it a high score. That store really deserves it. If you don't believe it, then go ahead and buy and you will see the kindness of her, that is what she deserves. the five ⭐⭐⭐⭐⭐ stars”
“I am a regular customer there due to the outstanding service and affordable and stylish loafers. The main sales lady, Gabby, always takes well care of me and ensure that all my necessities are met . She selects loafers that compliment my style the best for all occasions. Overall, her your customer service is outstanding and as long as she’s there I will remain a regular.”
“Found a pair of shoe I must have ! But...not in my size...so I asked the manager, Daniel, and he was able to found them for me by going through the whole store. He was very helpful and caring.”
“The manager and the person helping me were so incredibly kind. I was having an anxiety attack and wasn't as sociable as I could have been. They showed empathy and helped me find a shoe that I liked. The whole team has my thanks and just. Kudos for the kindness and customer service. Thankyou so much.”
“Shay helped me return a defective pair of socks. She was kind, courteous, and went above and beyond to try and find me a new pair in the back.Blessings on this holiday season.”
“Call the store looking for an order and Megan was super nice to help me find my order she even took the time to call the galleria store that's where my order had been shipped to thank you so much Megan you're the best.”
“A sunlit, comfy, and small boutique. There are a good number of changing rooms that are nice and clean. I spotted some nice eye catching pieces that were very y2k, lots of feminine stuff, rustic, boho, and cowgirl-ish type stuff well as some modern stuff too. The hostess was very helpful and nice.”
“Great experience, second time that manager Priscilla attended us, she is very professional and with all respect beutiful in appearance but more in character and personality. Hope this retail appreciates her. Rare to get the customer service she brings to this zumeiz.”
“Sandy helped me so much today with understanding my chronic foot problem I’ve been dealing with. She gave me so much valuable information that I did not even get from seeing my podiatrist. She’s very knowledgeable in footwear and the foot condition I am dealing with. Helped me find everything I needed and gave me all the knowledge I need to help me treat it. Would definitely recommend!”
“I bought some S.A.S. shoes from the store in Arlington on South Cooper. The associate that helped me name was Vanessa. She was very friendly and polite. She looked at my foot and brought back the perfect size. She brought a few more shoes back in different styles. They were pretty and comfortable. The shoes comes in various colors. The store is in a great location, great prices, clean environment, and friendly associate.Thanks Vanessa”
“Excellent experience, just now. Needed non-slips with a really wide toe-box. The worker was efficient, helpful, patient, and offered useful information about my options when applicable. Fastest, easiest shoe decision I've made in a very, very long time. Kudos.”
“I bought shoes for my granddaughter and grandson. Jaylon went above and beyond to assist us. I personally appreciate the exemplary customer service he provided!!! That’s how customer service is supposed to be!! Way to go Jaylon H”
“Staff here is phenomenal. I'm sure my daughter tried on 10 different pairs of shoes before settling on one she liked... lol.. smh.. and the ladies in Herr remained soooo patient and assured me we could take our time and we weren't a bother at all.”
“Hands down an amazing shopping experience. The sales associate was knowledgeable, honest, helpful and did not push me to buy anything. She gound sizes/styles I liked and commented on how I could style items together. She informed me and helped me sign up for various rewards programs and explained the benefits. Will definitely shop here again!!”
“Super helpful found the perfect cute and comfy shoes for an event I went to. Had a long wait time checking out due to difficult customers and then had someone cut in line to check out. I was hanging out with a friend so just waited but the woman who checked me out noticed was super sweet and apologetic.”
“Emily is Great! I was buying my Father in Laws first pair of crocs and had no idea what to go with. Emily went over different styles and colors you offer and helped me narrow down my choice and even went over cool ideas for pins to go on the crocs.Super helpful and friendly ?”
“Nice place to find items you maybe looking for. I like how they have prices & sizes on the shoe. Just use your phone to scan and it tells you everything in your size”
“Needed a pair of Skechers. I found out too late that the pair of 15s I ordered were too big for my feet. I went to the store to get a smaller pair. Found out it was an Outlet store which I did not know before going. They did not have a size 14, but they did have a size 13 that fit.”
“I love this store the shoes are great and really great price I love the customer service that they gave me especially one of the employee named eriel he help me a lot and helped me find the perfect shoe I needed all the employees did great I would totally come back to this store I love this store great job to the manager because the store is nice and neat and clean”
“Younger minority gentlemen were helpful, made an effort to assist vs the older white guy was not helpful at all, made zero effort when looking for assistance and gave off "I hate this place" energy. If it hadn't been for the other two young men I would have taken my dollars to a different location and my purchase of multiple pairs of shoes.”
“Josh really taught a Masterclass on shoes. I was absolutely astonished with how thorough he was, and I highly recommend his service to anyone who wants to start working out again in the summer. I know my shoe better and have great new shoes after speaking with him. So happy!”
“This location is consistent with others. Great selection of costume jewelry and such, I visit SM each time I'm in DFW, nice place to pick up a little momento for the girls”
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“Kassandra and Mari helped me find the best fit on my work boots. they even helped me waterproof my new boots before I left the store!This place has the best selection and lowest prices I've seen in years.5star customer service 5 star products, Highly recommend!”