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February 2024 by kc
Why is Sally's still in business? Their products are outdated and over priced. They only care to one type of hair when all cultures have different textures. Won't ever be back!!!
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December 2023 by Yuliana Barragan
Really helpful and polite..Thank You for the great customer service to Cinthia!
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May 2023 by Kia
Two customers that entered the store after me were greeted and offered help, while I was ignored as the employees chatted. Once I realized this I promptly purchased my items & left.
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April 2023 by Kimberly K
Sally has changed their return and exchange policy. Be careful!! I thought my receipt would be found in my account. I never have my receipt printed. Somehow my receipt disappeared in my account. I was not allowed to return or exchange my item, which is Sally's brand. Terrible customer service!!
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December 2022 by cheyenne tucker
Wow what can I say just left the store a little bit ago,There was no name tag,But the girl that was there was dressed Gothic, ......anyway when I started to describe the product, in a very cold dry voice she told me ( I know what it is) Then she told me it's down there, so I was looking on the bottom shelf,once again dry voice,( GO to the back of store and look on the bottom) seeing I was the only there I would have thought she might walk down there to show me,WRONG. when I got to the counter I saw bottle had a broken seal, so I went back and got another, She then asked if it was the same kind.REALLY ! Sherlock you are employed here not me. She took a deep breath and said she would now have to do an exchange, This really seemed to hack her of. MY GADS she was definitely high on something, and it wasn't customer service either , GET some decent help
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December 2022 by DJ Smith
ITS 2022 and White Ladies STILL follow you around the store acting like their working...You would think a professional black man with long locs would be an ideal customer, BUT NOT HERE...we still get treated like criminals... SMH??
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September 2022 by Marco Ramirez
If I could give zero stars I would There was this one worker called Hannah that was saying racial slurs and talking about people in a negative way .. why does sally hire people like this I will no longer be shopping in this location
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August 2022 by Gypsy Fox
Very kind and patient person helped me today learn all about the perfect purple for me. Thank you so much for helping this middle aged mama on my new hair color adventure! She knew the difference between idle questions and a real attempt to learn how to do this right. Now my daughter and I are both customers!
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July 2022 by Anjanette Taylor
I love love love this iron best I have ever purchase well worth the money??? leaves my clients hair very silly shiny and smooth
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March 2022 by Katherine G.
I have been shopping at the store for years! Years probably 20 years now. Absolute worst exchange with a store employee. Because I come in here and purchase the same items I normally do not need assistance. This time I was inquiring about some product. She acted as if I was putting her out. She may be a she or maybe I offended as not calling the right pronoun. Tall large "woman" with gauges in her ears and not have been less helpful.
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January 2022 by Roxanne
Every employee I have encountered has been polite and helpful. Also the prices are reasonable.
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December 2021 by Jamie Salafia
This used to be a great store when Lindsey was there but ever since they got a new manager it's gone down hill. I'd suggest saving your self the trouble and skipping this Sally's if you can.
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December 2021 by Extra Email
Customer service at this Sally's is honestly subpar. The manager is quite a piece of work. I'd suggest another Sally's of you can swing it.
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December 2021 by Destiny Bundy
I used to work at this location. I was belittled and booted for showing concerns over a BED BUG EXPOSURE to the store. Management here is laughable.
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October 2021 by Standard Glass and Mirror Texas
I wanted to give them a review, and a good one, they deserved it! I left my business bag outside, with all of my money, paperwork and they kept it for me. Everything was there. I just wanted to thank them somehow they were so sweet.
