“I've been really impressed with Lamar National Bank. The team is welcoming and supportive. We just opened an additional account for my teen, and they were patient with her. I also appreciate how quickly they handle transactions and address any concerns. I highly recommend this bank for customer service and dependability.”
“I have been banking with Bank of the West in Ponder for just over 6 years now. This branch has a small yet gorgeous on the inside building located on the main road through town. When you walk inside it looks spacious due to the high ceilings and open concept lobby.”
“UMB has the nicest and most helpful associates of any bank we have ever had dealings with. We use the branch in Denton Texas and highly recommend them. How often do you leave a bank and think, “I really like those people!” They go out of their way to make you feel important.”
9AM - 5PM
2730 W University Dr, Denton“Bobby is so awesome to work with, we met Bobby when we were refinancing our first home. We have since financed four homes with him and will not use another mortgage company as long as he is with First United.”
9AM - 4PM
400 W Oak St, Denton“Friendly efficient staff that communicated often and helped us make informed choices. Easiest process from start to finish we've ever experienced!! Highly recommend.”
“I have banked at Pointbank for over 20 years! Cody T. even recognized and greeted me by name when I was in the drive through the other day! Definitely makes you feel important & valued!Thank you Pointbank for taking such good care of my banking needs!”
“Great bank helped us out of a jam, good customer service!
Tee was very professional and efficient on the set up knowing we was in a rush! 10 stars for this company!”
“Guaranty Bank & Trust - Big thanks to Brayden & Malia!These guys are rockstars! Being a small business can be a rollercoaster, but Guaranty Bank & Trust, especially Braden and Malia, have been there for us the whole way. They get small businesses and don't just see us as a number. Their help has been a game-changer in our growth. Wouldn't be here without them!”
“We opened a new account here today and had a great experience. Two people greeted us when we first arrived, then BJ Duehr helped us open our account. He was kind and knowledgeable and thorough. He answered all our questions and gave us lots of helpful information. While we're happy to have the "big bank" advantages of Chase, BJ treated us with the personable friendliness of a "small bank" relationship.”
“I had the pleasure of meeting with Celeste today and let me sey, her customer service is A+. Helps me right away and got my account on track for what I needed. Couldn’t be happier, and I’m glad I still bank with them.”
9AM - 1PM 2 - 5PM
2760 Justin Rd, Highland Village“I have banked here for nearly 10 years, and Justin, the manager, always goes above and beyond. I don't live in the area anymore, but have been reluctant to change due to the level of service.Great place with great people.”
“I had the privilege of interacting with Daniel Boles, the Assistant Branch Manager at Point Bank, during a challenging time when my elderly aunt’s account was compromised. Daniel exhibited remarkable patience and empathy. He listened attentively to our concerns, understanding the gravity of the situation. His calm demeanor reassured us during a stressful time. His actions demonstrated that he wasn’t just doing his job; he was looking out for us. Daniel embodies the essence of exceptional customer service. Point Bank is fortunate to have such a dedicated professional leading their team. Thank you, Daniel, for your outstanding care and commitment!”
“This is by far the best bank I have came across. They go above and beyond!! I come in there with dirty shoes , mud , whatever ... tell me it's OK... tells me where the water is at , then ask if I need something.. helped me with everything. Down to helping me open up a online app. I give them 10 stars ... ? I appreciate everything..I was just gonna keep my money in old soap box under the sink ..glad I opened up a account !!”
“Customer Service was very helpful when my debit card was denied due to the amount - I was not aware of a pre-determined set limit for debit card transactions. She was very nice, professional and took the necessary action to assist me so the transaction could be completed.”
“Good place, but keep in mind that you can't deposit or withdraw cash at the ATM in this location, which can be inconvenient if you live farther away and/or in the Denton area.
Other than that, no other issues for me as far as I've seen.”
“Moon and Owl Marketing was with a big, national bank as the COVID crisis hit. We applied for PPP and got no communication for the big bank. THEN WE SWITCHED to Access Bank, and wow, what a difference in customer service. Cody Earley walked us all the way through the PPP process, got us approved, and even got the other small business owner's I sent his way approved. We will be switching all our business over for sure! Thanks so much Access Bank.”
“My husband and I came to the bank with a unique situation. Karla went above and beyond her duties to help us out and gave great customer service and a positive banking experience.”
“Leslie and Jacqueline pleasantly and patiently handled all of our banking business today, at the Denton Texas branch, which is a great bank to handle all of your banking needs . Great people, great bank. Highly recommend. We drive all the way from Houston to do business at this bank!”
“I am a beneficiary of crypto currency investment, I have tried so many fake manager online it took me time to find the right online bitcoin trader I risked my $500 thinking it would not work, with no confidence I was so surprised when I checked my account and unbelievable I made a profit of $6,000.00 this is unbelievable I couldn't believe it myself all glory to God for bringing Mr John Dollerry, I really appreciate his email: dollerryjohn@gmail.com”
“I’ve been with FUB for 15+ years and this is my favorite branch of them all! FUB is great home town banking experience for regular account holders as well as small business owners like myself. BEST BANK IN KRUM!”
9AM - 5PM
1707 S Loop 288, Denton“BB&T has the best rates on auto loans and this location has the nicest, most knowledgeable staff (the branch manager, Sam, is the best). If you have financed a used car and used the dealership to find you the "best" rate, then unless you are a manager at the car dealership, you did not get the best rate you qualified for. The finance manager gets a rate back and then adds extra points to it in order to make more money for the dealership. BB&T does *not* do this so whatever rate you qualify for, they'll give you. The dealership where I was shopping at told me that the best rate they could give me was in the high 3's due to the type of vehicle I was buying. I knew this was a load of poo so I called Sam at BB&T and asked her to see what rates they could get me. They got me 2.05% on my used car. The dealership, of course, started backpedaling and saying they were somehow able to match it (meaning they could have gotten it for that rate all along but they were trying to make additional money from me). If you currently have a vehicle financed and are curious if you're paying too much interest, call Sam at BB&T. If you know your credit score, Sam can give you an idea of the rate you'd qualify for, and then if you would like to proceed, she can run your credit to finalize the deal. Sam was quick and responsive and really knew what she was talking about. Just one point of interest can save you over a thousand dollars over five years. It's definitely worth a phone call to check with Sam on rates. You could end up saving thousands of dollars like I did!”
9AM - 5PM
5005 Teasley Ln, Denton“I'm here usually once or twice a week with deposits for our business account & I always enjoy speaking with Morgan and Amanda. Their bosses are nice too, but I've seen these ladies be genuinely pleasant when many others wouldn't have been able to. They always make my visit a timely enjoyable experience! Please keep them around. They are definitely an asset!”
“It is my first time opening a bank account with PNC and I had a very pleasant experience here. The whole process was efficient and fluent; everything was clearly explained and set ready for me. I especially want to thank Elsie and Granham for their help throughout the entire time, and how they patienly answered every single question of mine. I would strongly recommend this location for their outstanding services.”
9AM - 5PM
1330 S Loop 288, Denton“The staff at this Frost Branch are very kind and helpful. I had a problem with my account recently, and they could not have been any more attentive and caring. They took care of closing my account and setting up a new one thereby saving me much stress and aggravation. I have had an account with Frost Bank for over 25 years (in several different locations in the Dallas/Denton area), and I have nothing but praise for this institution!”
“We have had an account with this bank, for 18+ years, and it has been a great experience. To actually speak with an employee that will listen, and respond to concerns. Such a delight!!”