Metro by T-Mobile offers excellent customer service, with staff who are helpful and knowledgeable. Customers appreciate the hassle-free experience of obtaining new phones without upfront payments. One customer praised a representative for finding an affordable solution for a new Samsung A12, highlighting the staff's dedication to assisting customers. While the professionalism in appearance could be improved, the overall service is commendable. Many reviews recommend the store for its efficient service and ability to meet customer needs, showcasing a commitment to providing a positive shopping experience.
The guy that helped me was very good at his job, terrible you have to go to Lubbock to get good service
July 2023
Really good service, helped us save quite a bit of money. The only thing is he should dress appropriately, to show his customer he respects himself and his customers.Not saying he was real bad, he wasn't, just saying a little more professional appearance would go a long way.
November 2022
Great customer service and always had what I needed with zero hassle and the ability to leave the store with a new phone and not having to give them any cash money until the bill was due blew my old ISP out of the water. Mendosa Rules!!!
