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“My visit was 5-11-2025 Mothers Day/Sunday and this 5 star review is brought to you bcz of BRENT (I hope I remembered his name right! ?♀️). Customer Service is pretty much non-existent anywhere u go these days, but I was pleasantly surprised when I came into the store- was promptly greeted, the dude asked if he cud help me, I only explained ONCE, was checked out and happy all in about 10 minutes. It was a MIRACLE right there on Wilshire Blvd. I had purchased a really cute lamp fir my mom on Temu. It came without a bulb and almost zero info on the kind I needed to get! BRENT understood and brought some over that he even TESTED for me (I had brought the lamp base into the store) made sure they fit- it was an awesome experience that I wish I cud get everywhere else I go. Sounds like I'm exaggerating but u have NO idea how my day to day interactions with employees at other establishments have changed from rude to repulsive over the last few years. Batteries Plus- please appreciate this man & ur employees who do good CS- I have missed being treated like a human for so long now. Thanks Brent for making the experience @ ur store 5 STARS. ✌️”
“Trustyn (forgive me if this is spelled wrong) was a tremendous help this night. We showed up around 9pm trying to avoid going to a dealership with what would have been a hefty amount for a break light change, and he helped us with figuring out the cause of our issue. No replacement needed. He even helped us replace the windshield wipers with a great suggestion on wiper blades and wiper fluid. He made it all a very pleasant experience and we even learned a few things with repairs as he was very helpful with answering our questions.”
“Bobby was the most helpful O'Reilly employee I've talked to. Was able to help me find the right fuel filter line retaining clips and tracked down a fuel filter in stock.”
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“Dont get me wrong I dont like going to the autopart store because it means something is broke but this is 100% my go to place the staff is always friendly and knowledgeable and always willing to help”