10AM - 6PM
550 S Watters Rd Suite 164, Allen“Ike and team did a beautiful job repurposing some sentimental jewels for me. This included taking my original wedding diamond and creating a drop to wear with pearls for my daughter to wear at her upcoming wedding. I highly recommend this team for custom needs as they are wonderful to work with and provide high quality work. Thank you!”
“I came in with a watch I’ve been trying to get fixed for a few months now, and he got to work on it immediately. Within ten minutes he fixed a pin on my band that pretty much no one else was able to. Saved a sentimental and favorite watch of mine. Definitely going to come here again!”
“This place is the ONLY place to go if you need crystal beads/crystals/jewelry of any and all kinds in the Dfw area! They’re amazing people, very friendly and helpful! I spent hours looking around their business I could have spent all day! They have pre-made bracelets, and wholesale crystal beads as well at a very great cost! 110% recommend! I will be coming back soon!”
9AM - 9PM
825 Watters Creek Blvd ste 250, Allen“If you’re worried that this may be too good to be true STOP RIGHT NOW! Christine is the sweetest, most patient and honest individual I have had the honor of meeting while on my journey to find the perfect engagement ring! Not to mention, her prices are UNMATCHED! Seriously! I’ve looked all over comparing prices and have even had a couple other jewelers ask me how much I’m paying just out of curiosity and they could not believe it! They literally thought I was lying to them! Also, her response time is amazing, I have literally texted her at any time of day or night and she answers quickly every time which has been a huge deal to me since my schedule is always changing due to work! I LOVE that I can just text her my ideas instead of having to come in to a store every time I want to discuss adding something to my ring or changing something entirely! I am getting a custom ring made by her and she has worked with me throughout every step of this process to get my ring perfect down to every detail! She genuinely cares about getting you exactly what you want instead of just wanting to make a sale as quickly as possible! For example, I originally had thought I wanted a 1.5 carat band because I had tried on what I was told was a 1.5 carat band at a different jewelry store and loved it. Well, I told Christine about my plans for the band and showed her pictures of the one I had tried on at that other jewelry store and she told me that the one I had tried on didn’t look like it was 1.5 carats and that a 1.5 carat band would be significantly thicker than the one I had tried on and she just wanted to make sure I knew that. Well that confused me because somebody had to be wrong here and I just didn't know who yet! So Christine asked if she could call the jewelry store to ask about the exact measurements of the band and diamonds in order to make sure she could give me exactly what I wanted, to which I said of course, why not! Well, they ended up refusing to give out any more information other than the fact that it was supposedly a 1.5 carat band and were very rude which gave me a bad feeling about them. So, after that terrible experience with them I decided to go to a few other jewelry stores to try on more 1.5 carat bands to verify what Christine was trying to tell me and sure enough she was completely right and totally saved me from making a HUGE mistake! A 1.5 carat band was in fact a lot larger than I wanted, so that jewelry store either had the band that I liked tagged wrong or they were just lying to me, but either way I was just so grateful for Christine double checking with me and going out of her way to make sure I was going to get what I wanted! I have changed my mind multiple times now on what I wanted my ring to look like and she has been nothing but patient and completely understanding every step of the way, which was a BIG deal to me because I’m a huge people pleaser so I was nervous to change my mind out of fear of upsetting or annoying her but she has been nothing but happy to help! She’s said to me multiple times now that she just wants me to be happy with the outcome and 100% on my choices, whatever that takes and that she totally understands the process I’ve had to go through to come to a final decision! Anyways, I could go on and on and on about how amazing she’s been to work with (as if I haven’t already gone on long enough lol) but don’t just take my word on it, go see for yourself! I promise it’ll be well worth it! Just figure out what shape, carat, color, and clarity diamond you’re looking for and start there! She’ll text you quotes for what you’re looking for and you’ll go from there! Or if you don’t know that yet, like I didn’t, then she’ll help you find what you like best and in your budget! Anyways, I’ll post an update to my review as soon as my custom ring is finished and on my hand so you can see what I got done! I was just too happy with Christine’s services thus far that I couldn’t wait to post a review!?❤️ Thank you again Christine, I can’t thank you enough!”
“Yelenna was very professional and helpful in deciding our wedding bands style and the best looking width. My fiancée felt way more comfortable there than at other shops, since they weren't pushing for more expensive rings.”
“Wonderful Customer Service from Ellen! She went above and beyond to help me. Thank you so much Ellen and James Avery! And, as always...beautiful jewelry and excellent quality!”
“I have always loved Pandora jewelry, and the team at Watters Creek makes me appreciate it even more. The associates are consistently amazing and incredibly patient with me, even though I'm quite particular. They always help me organize my bracelet and clean my jewelry with care. Today, while I was at the store, I witnessed a very rude customer yelling at the associates, despite their best efforts to assist. It was disheartening to see such behavior toward a team that has always been so professional and helpful. I have been shopping here for years, and the associates at this location are truly wonderful. I’m so sorry you had to experience that situation, and I want you to know how much I value your exceptional service.”
10AM - 8PM
820 W Stacy Rd #626, Allen“We came in August to get my 2 girls’ ears pierced. Came back today to redeem our “free earrings” but there was a glitch with the promotion. Raina not only gave me the customer service number to try and resolve the issue, but also grabbed some crayons and color sheets to occupy the girls while I was talking to them and she continued her work. She’s the sweetest and honestly, the reason we’ll return to that store.”
“The staff at this location are wonderful, they go above and beyond to help and truly care about their customers, especially Kealey. My favorite location to shop.”
“Always a great selection of accessories & products, however the store is getting dirty - spilled products on the floor and shelves, stains on the floor. Just needs a good once-over, other than that it's great.”
10AM - 8PM
820 W Stacy Rd #180, Allen“I am the district manager for KAY in DFW. This is one of my best stores with a GREAT leadership team. We would love to help DFW celebrate life and express love. Allen STRONG!”
10AM - 6PM
535 W McDermott Dr, Allen“I wanted non-pierced, screw-on, diamond earrings. I searched casually for years to find a jeweler to create my desire. Mr. Abraham quickly sketched what I wanted and I picked them up after 2 months and it was certainly worth the wait! My earrings are gorgeous!!
While there isn't much opportunity for electronic communications ?, whenever I called or stopped by, staff was always attentive and professional.”
“Wow!! What an amazing shopping experience with Chris F. at this location. Went in to get one piece for Honey and we ended up getting his & hers watches and 2 more birthday time pieces for him! Chris F. is very personable & super professional and knowledgeable about the product and was able to help guide us throughout the process. An amazing salesman he is! And EXTREMELY patient with Honey who had 3,462 questions and Chris F. did not shy away! Lol We are definitely true customers of Movado that will return to see Chris F.!”
10AM - 8PM
820 W Stacy Rd suite 254, Allen“Bright store with so many cute, beautiful and blingy jewelry pieces like earrings, bracelets and rings. I got a 2 year warranty with the pair of earrings, included in the purchase price. Very happy with the service and selection at this store.”
“Elva was the sweetest lady. She helped me pick out all my wedding jewelery and went above and beyond. I am so glad I found this little gem. I brought my friend with me there today and she was just as helpful with her.Such a wide selection and great prices. This place will have my business for life. Elva is amazing!!”
“Probably the nicest most genuine guy in this business! Very fortunate to have done business with Todd! Highly recommend! Will definitely be going here from now on!”