9:30AM - 6PM
5720 Milton St, Dallas“Thank you Roberto for assisting me with a storage room key issue this morning - the remedy has made a very big positive impact for me. We’ve been doing business with Life Storage for more than a decade and appreciate that you take such good care of the grounds and facilities. Love the rolling carts too!”
“I had questions about a particular unit. I called and spoke with Cindy. She was so kind, and answered my questions. She asked if I would like to rent it, or I can come see it first. I met her to view the unit and she was so polite. Showed us everything, and I rented the unit. Thank you Cindy for your kindness and professionalism.”
“Absolutely loving the experience with this storage unit, everything has been so convenient and can I say how clean is the facility and well kept. Great job ?? forever has my bossiness and references to others.”
7AM - 7PM
7043 Greenville Ave, Dallas“Great customer service and friendly staff. Will definitely come back again, the staff was super helpful and willing to give advice. Grover is awesome and super friendly.”
“On 4/27/24 Jason walked me thru the process by phone on my reservation. He explained the entire process from monthly fees including insurance and gate code and was professional and patient till all was complete. He represents Public Storage at its highest. Definitely feel good about doing business with this location due to Jason. Thank you Jason!”
9AM - 5PM
8555 John W. Carpenter Fwy, Dallas“Man this place was awesome very affordable price decent service D.Glenn was great and made sure we were satisfied we will be using again!!! My family was very comfortable on our road trip!!!”
“After an AWFUL experience with U-Haul and being passed around to 5 different locations because a “reservation” means nothing to U-Haul, the employee at this location Jordan G was the only one willing to help us at least get a truck for a few hours (we moved over night, lol).
S/O to Jordan G, he’s kind, bright, and helpful, and the only reason I’d maybe consider using U-Haul again.”
“Always friendly folks behind the counter which seems to be an exception with a lot of U-Haul stores that I've been to over the years. Especially enjoy interacting with the young lady, always as nice as she is beautiful!”
“Wish I could give 6 stars! This place is fantastic!
It's my first move I'm executing by myself and they have gone above and beyond with providing great information and calming my nerves. Also, Kenneth is the best!”
7:30AM - 5:30PM
13210 Senlac Dr, Farmers Branch“My experience with all the staff at this location has been remarkable.I had to write a post after reading the comments. I was crushed and I oppose any negative comments.I've done business with this location for two year's and I see the hard work they put in to make every customer pleased.Thank you! Farmers branch location. You guys Rock.”
“The guy who works here was very nice/helpful. Only downside to this location: a very obnoxious "Karen" uses the storage unit right by the only loading/unloading entrance. Good luck if you ever have the displeasure of being confronted by her. She was very rude to my moving company men as well as her own. She will be sure to tell you all about how important she thinks she is.”
“Stopped in to rent...found manager to be knowledgeable and helpful...very professional young lady. Property could use some upgrades but was told they are working on it. Would use without problem...”
9AM - 5PM
2220 Country Club Dr, Carrollton“I rented a truck from here and also am looking at storage. The service I received from an employee by the name of Amy was OUTSTANDING. She was super helpful, kind and really made the process super easy and enjoyable. If I could deal with her every time, I'd be happy. Not what I expected - thank you Amy!”
7:30AM - 5:30PM
8200 John W. Carpenter Fwy, Dallas“After Hertz was unable to fulfil my reservation made two months in advance, enterprise had a truck ready for me within 24 hours. Kadarius was a huge help and provided excellent customer service. Would highly recommend.”
9AM - 5PM
13637 N Central Expy, Dallas“I had a great experience. The customer service was great by the lady working on last Tuesday. The online reserving a truck was easy and helpful. The price was great. The truck I needed was available and drove great. My appliance was safe. I was comfortable driving it. I recommend this location to everyone nearby. THANKS!!”
8:30AM - 5PM
9951 Royal Ln, Dallas“Nelda was very helpful I appreciate her customer service and great suggestions. I will always rent from this location. I had a good and clean and friendly experience that is top tear.”
“On the day of my move, a competitor moving company called me 10 minutes prior to scheduled pick up, that the truck we had reserved had not been turned in from the previous renter. We panicked as the only options they offered were a much smaller truck (meaning more trips back and forth, even comp'd it's still an inconvenience and not time efficient) picking up 30 minutes away from us. After a quick google search, Penske came to the rescue and arranged a reservation for immediate pick up. They were very helpful, professional and proactive. The truck was clean and the driver's seat was very cushioned and comfortable. Costs were clear and e-mailed immediately before pick-up and after drop off so nothing was caught off-guard. In a time of need, Penske left a lasting impression. This location truly earned a customer for life not only for myself but my family and friends.”
“On March 21, 2024 I had a PM scheduled at Penske Garland location. This Penske location is 5 star service rating. The service tech was Frank, he is courteousAnd professional as well as fast. I will be using this location again. Great job Penske team ??”
“Came out to truck gave information and trailer number. what row it was in. After hookup stopped at building with lights on and truck off.After exiting truck. They checked out marking millage. And said have a nic day!”
“Well well pleasantly surprised after having a horrible experience at U Haul Plano on Los Rios, rd. This office/ site is a blessing. Friendly staff helpful within 30 min we were ready to leave. All paperwork done truck and dolly brought to front door. Excellent service I could not recommend them more. For all your towing and moving needs go visit the U haul branch on W Plano Parkway. They get a 10/10 from us.”
8AM - 5PM
2716 K Ave, Plano“Fair price, clean truck that operated smoothly, friendly, helpful guy at the counter. Gas station attached, so you can put gas in the truck as you check it in, priced same as local gas stations, so no gouging. We were very pleased with our experience.”
Open 24 hours
1682 S Interstate 35E, Carrollton“Went to rent a Cargo Van,they didn't have any available unfortunately. But the 2 Gentleman that I spoke with their got on their computers and searched multiple location for me and found what I need. Even though it wasn't gonna be from their store. I would definitely make sure to make them my first choice next time.”
“Ken and Don were really helpful and made sure I found the right vehicle to move my furniture. Their kindness and hospitality was very appreciated. Would definitely come here again for my moving needs!”
9AM - 5PM
11061 Harry Hines Blvd, Dallas“An excellent experience from/with Kayla at this location! I accidentally booked my truck for 8:30pm instead of 8:30am. Kayla immediately helped me fix this, and turned what could have been a stressful situation into a great experience! I will definitely rent from this location again! Thank you, Kayla!”
“The manager that assisted was a lovely and helpful lady. Very knowledgeable and experienced, made my U-Haul experience a great interaction. Will be recommending this place to friends and family.”