8AM - 4:30PM
220 S Royal Oaks Blvd, Franklin“I've banked here for over 15 years now. Loans for vehicles are a breeze. I get a hand written Christmas card from the tellers. I can't tell you how amazing it is compared to a giant corporate bank. They also were very willing to get me financed for a car at a reasonable rate many years ago after a divorce which destroyed my finances. Can't speak highly enough of everything this bank does.”
“Jennie's communication and availability was fantasitc. I had so many questions and Jennie was patient and clear with every response.Will be referring anyone I know in Nashville area to Jennie Butler for their mortgage needs.”
“Working with F&M has been great! Their employees are easy to get in touch with and they are always willing to go over the top to make sure your banking needs are met! I would recommend F&M to anyone I know!”
“Went in because my card was compromised and had to be closed. Justin was very helpful in getting me a new card right away. He also helped me in getting a credit card account set up. It was easy breezy!”
“Archibold Marowa, Patrick Ragan and the team at TriStar Bank in Spring Hill, TN have made the process of transferring money and opening accounts seamless. Customer service has been top notch and the response time to my questions exceeded my expectations. Glad to be with them.”
9AM - 5PM
1211 Murfreesboro Rd, Franklin“I was attended by Caudia Membreno, I learned new information about credit card info as I was applying, I reopened my account, having a saving and checking, and now having a customized credit card, Easy access also to tap to pay Google pay, it's great to know and learn all this new info, especially since that I'm starting alot of things for the upcoming college course of 2024-2025 for me, I'm glad I was attended and helped with all this. I'm looking forward to any future events that Bank of America will help me with”
“I'm impressed by the excellent quality of service I received yesterday by India, Shelby and her coworker at Carothers Pkwy. Franklin, TN. Location. I literally prepared myself mentally the day before since my previous experiences at Nolensville Pike and Concord Rd. location had been awful.I was out of words on how helpful they were that I even had to express it to India.Thank you so much for your help!”
“Everyone at this branch is so friendly & helpful. Karla McCamish is awesome! She’s helped my husband and I over many years of banking with Regions. We absolutely love her!”
“Couldn't have asked for a better experience! Everything went very fast and smoothly! Special thanks to Jessica Richardson for all of your help! She is the best!”
9AM - 6PM
4929 Main St, Spring Hill“Great Customer service and Yes , they shoot straight with you, answer all questions when deciding on opening an Account etc. Being new in town matters to us as we need to find a Bank that has Great customer services and they Speak English. We Fired Wells Fargo yrs ago, Fired Regions bank too as it was Scary too see such horrible customer service at Wells Fargo, Poor English skills at Wells Fargo, and Regions along with Chase failed miserably to answer all our Questions.Truist bank got the job done in a timely manner!Praise God For Truist Bank !”
“A huge shout out to Scott Treloar, Premier Banker.In June, 2023, I needed advise to clear up problems with my 96 yo Mother’s account. I drove 400 miles one way from Westfield, IN to sort out POA/POD problems she created.Scott carefully and compassionately gave me direction. Scott is a man of faith who connected with me the first time when we were in the weeds. I knew I could trust him and quickly learned how competent he is.On 2/29/24 after my Mother’s death on 11/19/23, I again drove to Franklin. We were able to quickly close the account and wrap up the trust details thanks to his incredible help. The final trip was easy and anticlimactic.I highly recommend Scott and the Franklin River Oaks branch staff to the residents of this fine city.Thanks Scott and Wells Fargo!Five Stars+Your friend from Indiana.”
8:30AM - 5PM
4871 Port Royal Rd, Spring Hill“I don’t usually write reviews but this bank is truly the best! The employees are always very kind. Jewels helped me set up my account and was very friendly! But the reason that I’m writing the review, my account got overdrawn due to a financial hardship! Once I was able to get my account back in good standing, they refunded the overdraft fees I had incurred, as a courtesy without me even asking! I’ve never heard of any other bank doing this and I really do appreciate it! Will recommend them to everyone from now on! ☺️”
8:30AM - 5PM
101 Creekstone Blvd Suite 100, Franklin“I had an urgent last-minute request for help on my account, and Blake went above and beyond to provide me with the information I needed right away. I highly recommend United Community Bank, and when you go, be sure to ask for Blake! :)”
9AM - 5PM
4959 Main St, Spring Hill“I got my first bank account with them when I was like 15. After i graduated high school i went out of state for college. joined the military and moved to Texas and then moved to Alabama. I have continued to stay with US Bank but I still call this branch my home branch because no matter where i’m at or what the issue is a friendly person always gets it done for me right there and it’s never a wait for the solution. They always know what to do.”
“Worth was incredibly helpful! We have been jumping through hoops trying to get something figured out and one phone call to him and he was able to solve the problem right away. He is amazing at his job and we are very thankful for his hard work.”
Open 24 hours
210 South Royal Oaks Boulevard, Franklin“Met with Scott Treloar today and he couldn't have been any nicer. Very informative and helped me understand the ins and outs of applying for a new credit card and improving my credit. Very very personable as well! Glad to have him as my new banker!”
9AM - 6PM
4929 Main St, Spring Hill“Great Customer service and Yes , they shoot straight with you, answer all questions when deciding on opening an Account etc. Being new in town matters to us as we need to find a Bank that has Great customer services and they Speak English. We Fired Wells Fargo yrs ago, Fired Regions bank too as it was Scary too see such horrible customer service at Wells Fargo, Poor English skills at Wells Fargo, and Regions along with Chase failed miserably to answer all our Questions.Truist bank got the job done in a timely manner!Praise God For Truist Bank !”
“I don't have a bank account so I cash checks where I get a check from and this Bank was the most pleasant bank to cash a check at I have a ton of tattoos and stretched ears and I do contract work so people at most banks treat me like a criminal and loom at me weird and make all kinda phone calls before they cash my pay check basically not this Bank they treated me with 100 percent respect and I appreciate that 100 percent!”
Open 24 hours
1110 Hillsboro Rd, Franklin“First time visiting this branch of the bank. Needed to take care of some mortgage business within a 24 hours time frame. So I called to see if it could be conducted at the drive-through. Super friendly and helpful phone "teller" (Brian-?) assured me it was possible and gave clear instructions for my arrival at the bank. Upon arrival at the drive-thru, I was greeted by an equally friendly and helpful teller, Dawn, who repeated the clear and concise instructions for completing my banking business. Polite, cheerful, courteous and respectful. Best service anyone could ask for!”
9AM - 5PM
4930 Main St, Spring Hill“I'm glad to see Chase Bank coming into the area! Nice clean bank, very friendly and helpful. Natasha at the counter did a fantastic job and was very knowledgeable.”
8:30AM - 4:30PM
1550 W McEwen Dr Suite 40, Franklin“I highly recommend the services of Studio Bank. We contacted Russ Fitch regarding a mortgage needed and were VERY impressed by how he and the Studio Bank team quickly responded, gathered information and prepared a packet for us. Thanks, Russ!”
8:30AM - 5PM
4824 Main St A, Spring Hill“Best customer service! This branch has the best people working here. From the first time we walked in to open our account they made us feel welcome and like friends. They will do everything they can to help. Can't say enough good things about this branch!”
Open 24 hours
213 5th Ave N, Franklin
“The employees at this Branch are not just excellent in customer service, they are well knowledgeable about how the Bank products can help in individual situations. Most importantly, they are patient, personable, and understand the concept of being a part of a community.”