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“A deer ran into my car and tore it up pretty good. They were so friendly and answered all my questions with patience and knowledge. Everything was done in a timely manner, and when I went to pick up my car, I was not only satisfied but impressed! They did a stellar job! Not only was it repaired, it was cleaned inside and out! I would HIGHLY recommend Gerber Collision & Glass in Thompson Station! 5 stars is not enough to give them! So glad I put my faith in them! You should too!”
“Rob Selph has been our family's trusted service advisor for over 10 years! We own (and continue to purchase) Subarus because he is so incredible! His advice is trustworthy, informed, and conscientious: the perfect blend for exceptional service! I recommend Rob to all fellow Subaru owners.”
“Harrison forbes was my salesman and let me tell you... He delivered exactly what I want and got me approved for 0 down. I came in having car issues and am leaving a happy customer”
“Love the ease and convenience of the fast lane oil change option for our Bronco and Navigator ! Staff is super friendly as well! Courtney is such a pleasure to work with in the service department on Lincoln side! Even the gentleman that greets you with such a friendly face and smile when you arrive is so kind! It never seems like a hassle to get my car in for service and they go above and beyond to make sure you are happy!”
“This place is the place you need to go to if you care about your car. They have the authority to push back on insurance and deny cutting corners. They will have your car back exactly how it was or if not better. They found 2 other small issues that I was able to have fixed while the car was tore down that I never knew about. Special shoutout to Laly (lah-lee) for her consistent communication and breakdown of the whole process.”
“Very friendly, knowledgeable, and quality products. Called on Monday to have a Line-X spray in bed liner applied. Was in and out on Tuesday afternoon!
Will be back for future accessories!!”
“The entire experience was smooth and straightforward from start to finish. We ordered the vehicle, it arrived in a very reasonable timeframe, and everything went exactly as expected. Gage was our salesperson and he was great to work with, honest, helpful, and easy to communicate with throughout the process. Very happy with the overall experience and would absolutely recommend this dealership.”
“Greenway Kia so gladly squeezed us in when my Telluride was leaking oil. They always do a great job and are always so so communicative so we can plan around our busy lives. Highly recommend Greenway Kia!”
7AM - 6PM
1450 Murfreesboro Rd, Franklin
Auto Parts
“While we did not purchase our Outback here, we come here for service. Our Service Advisor, Sean, is always very friendly, professional and knowledgeable. I highly recommend this service department and especially Sean.”
“They ordered a part, not usually stocked, for a 33 year old car and got in on the same day. On a Sunday. That was impressive. Some of the prices run a little more than other shops, but perhaps that's for the service. It works.”
7:30AM - 5:30PM
1543 Columbia Ave, Franklin
Auto Parts
“If you find yourself needing repairs done to your vehicle, this is the place to go. Ask for Rodney! He’s extremely thorough and transparent. This is definitely the best experience I’ve ever had. They also cleaned my car so well before they gave it back to me that it looked like a brand new car again!”
“This review is specifically for Tony! He is an ANGEL. My little sister and I brought in her car that had run into a pole five minutes before the shop was set to close. We were thinking that we'd just leave the car there overnight and have it looked at in the morning. But no...Tony came out, regardless of the fact that it was now past closing time, and personally problem solved until we figured out a solution for her to be able to take the car home that night. He then proceeded to do some car wizardry magic and got it in good enough shape to last her so much longer without needing to spend a ton of money on a repair. It is so clear that Tony and Brown's Body Shop truly care about the customer and are not at all in it just for a profit. I was amazed at his level of care and thoughtfulness in providing her with a "make the best of it" solution, rather than pushing a really expensive repair. Tony is a fantastic person! Give him all the raises. Thank you Tony for saving the day! :)”
8:30AM - 5PM
1125 Harpeth Industrial Ct E, Franklin
Auto Parts
“The only bad thing was having to wait 6 weeks to get it fixed. It was worth the wait! This place had the best reviews and I can see why. My car looks like new. Glad I chose Crestwell's.Services: Steering & suspension repair”
“Everyone’s friendly and willing to help out if you should need it. Joshua and the guys are super helpful to customers needing battery service or diagnostic help.”
“First I came here because the trunk of my car was broken and I have no idea what was wrong with it. One of the owners ( I’m so sorry I didn’t catch your name) was absolutely so nice and so willing to help me out. He ordered the part to see if that was the issue and had it fixed within 5 minutes. I will always recommend this place to anyone who asks. He was so helpful and so nice. Thank you so much again!”
7:30AM - 4:30PM
102 Century Ct, Franklin
Auto Parts
“Excellent Body and Paint shop! I took my 17 year old Jeep Commander to have body and paint work done. Came out fantastic…These are really nice people that came highly recommended from Kirby’s Garage here in Franklin. Support local businesses!”
“Had the best experience here today getting a new battery. Both Romeo and Ryan were incredibly helpful in determining whether I needed a new battery and went the extra mile for me. They got me an affordable solution and made sure I knew how to get the new battery hooked up. I will come here for all of my auto part needs from now on.”
“Great customer service ! I went in a few times - once for windshield wipers and once for windshield fluid. I got help both times for installation and staff also provided recommendations on how to keep good care of certain things related to it. I would definitely comeback for any help needed !”
7AM - 6PM
1541 Columbia Ave, Franklin
Auto Parts
“Just wanted to say how thankful I am for the great service and professionalism of the Napa team in Franklin Tennessee. I had a company truck down in the area for a battery and they responded within 30 mins with replacement batteries. Napa saved the day! Thank you!”
“Jordan Kelley was a pleasure to work with! He took time out of his Saturday evening to text us and alert us that they had a Hybrid Maverick in stock. (No small feat during playoff football in the south!) He even kept us updated when ~8 inches of snow derailed our original plans. The test drive and buying process were exactly what you wanted - efficient and easy. 10/10 great experience!”
“Thank you so much Lauren and Jacob for going the extra mile for me and my uncle. We ordered a defective radiator online and they ordered a new one and warranty out the old one and gave us the new one. Thank you so much great customer service.❤️?”
“It was a rainy day in Franklin when my battery gave out. Once I got it to O'Reilly's, employee Santiago was a big help. He was efficient and answered all my questions as I observed him install (for free) the new battery I bought. Good experience.”
“Freddy helped us replace a battery yesterday and he was so kind! He had a trainee with him and the patience he had with the new employee was absolutely wonderful. You don't get to see a learning experience like that everyday and it was great to see Freddy teach while providing excellent customer service. Congrats on the 13 years, Freddy!”
8AM - 5PM
3975 Carothers Pkwy, Franklin
Auto Parts
“Amazing team. They beat the estimated time window they predicted and their work, as far as I can tell, actually makes my car look BETTER than before the deer. Courteous team, great warrantied work, and super informative. 10/10 Wish more places were like this.”
“Amazing service, all the staff was very professional as great people to talk to. Would definitely recommend bringing your vehicle in for quick and reliable workService: Auto engine diagnostic”
“Took my 2024 Armada to Gerber and Collision for a huge dent in my roof, they fixed it way cheaper than other quotes I got and the job they done was amazing. Melissa and Dawn in the front office communicate very well and explain the whole process and keep you informed with everything that is going on throughout the process of your vehicle repair. When my suv was finished it looked brand new. I highly recommend this company for anyone needed repairs, they are great.”
7:30AM - 5:30PM
1124 Murfreesboro Rd, Franklin
Auto Parts
“My 2025 Toyota Camry had a minor scratch on the top of the passenger's side mirror that I was nervous would cost a lot to repair. The Toyota dealership service center sent me to the Cool Springs Collision Center for the fix. From the moment I walked in, Donna, the receptionist, was extremely helpful and kind to everyone she encountered. Additionally, my service rep, Darren (with the great smile ?), went above and beyond to make sure my experience was pleasant. He was wonderfully patient with me when I asked a ton of questions, and he was able to have my mirror fixed quickly and at an EXTREMELY affordable cost! No one ever wants to have to visit a collision center, but if I must in the future, I'll be happy to return to this establishment. I definitely recommend the Cool Springs Collision Center to any person needing auto-body repairs. Top tier service!”
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“I can't say enough about this store..I get most all of my parts in here..the other times I go to another Advance is because they are out of my part..they are the best...very helpful and super knowledgeable about their job!!!”