Slowest bank in Tennessee!!!!!!!! Stand in line for over a hour every week!!
April 2024
Did what I needed to do but boy the staff was unfriendly. Super cold and would much rather handle things with the other two accounts I have at SmartBank and Tennessee state bank.i added a photo of the tellers name. Apparently she’s been rude/cold before. I suggest they relocate her to the back!
January 2024
5 employees working on a Friday evening. Only one teller open inside and people lined up all the way back to the door. Definite mismanagement of labor resources.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.