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“I don't think it's possible to say enough good things about this individual. I have taken my van to three other shops no one's been able to fix it. He has refused to give up. He has proven to be honest and capable. If you are lucky enough to get him to fix your problem, jump on it!”
“This place is awesome. In and out very quickly. Blaine took great care in the oil change, air in tires and new wiper blades. You can definitely trust them with your car!”
“Had an amazing experience here. The workers there were extremely nice and helpful. I’m from out of town and was having car troubles and could not be more thankful of the great service. Special shoutout to Alex!”
“I stopped by this morning around 8 a.m. with a window motor needing to be replaced. They ordered the part needed to fix the issue. And within the hour, the part was delivered and installed and I was on my way home. Thank you East Ridge Fast Lube for taking care of me and my issue in such a timely manner. Everyone is always so polite and friendly. Where else would I go for car servicing? No where! Thank you all once again!”
“The experience was most excellent. We already knew what we wanted and had priced out similar cars. So we might be an easy customer. My sales person was fabulous.
Originally, I was interested in the standard ES350. But after seeing the features and benefits of the Ultra technology we wanted it.
Michael Platt is a grounded salesman. Lexus sells itself and he knows it. He’s very helpful and accommodating in the sales service process. The car is awesome. Not a pain in the neck process.
The closing was fast and quick.
I’d recommend Michael and Lexus of Chattanooga.They sell a great brand and are easy to do business with. I trust the service component is equally as good.
Also - I had a few issues with the car that really wasnt their issues. But they took care of it with a great attitude of dedication to the brand.
There are 5 Lexus cars in our family. And these are the why......call out to Josh Halterman for going beyond my expectations! Thank-you!”
“Had my 1996 Land Cruiser towed in due to a heater hose rupturing. I specifically asked (through text) for a quote to test the existing coolant and replace the heater hose; that was it. I was told I would be in good hands since they had a Master Toyota and Master Lexus Tech on staff, and that I would get a call the next day after inspection.
This excited me since I had later plans for the heirloom vehicle I recently acquired.
I received a call two days later saying they were done with the hose repair and replaced the coolant due to total loss of fluid. They gave me an invoiced price for these repairs (which was totally reasonable) but then proceeded to say that “Due to the age and mileage of the vehicle, and the potential for unforeseen issues, we are unwilling to proceed with additional repairs.”
This is a 28 y/o vehicle with 321k miles. Everything works and is comparably in better shape than most. It is daily driven, I trust it, but unfortunately have to find a place more interested in performing general maintenance and repairs.
This rating is due to the service advisor not following my initial (typed) instructions, the lack of follow up the next day (as I was told) and the general distaste I now have for a local shop that I was looking forward to building a relationship with. Rick and Chris were professional, and I appreciate the work performed, but I guess this wasn’t their shop’s desired focus. If it was a case of potential warranty issues later on, then that could’ve been solved with an honest conversation.”
“The auto repair industry has a certain reputation we all know and hear about. Not at JAK-D AUTOMOTIVE- this family run business treats you like family, with honesty and integrity, they answer all questions or concerns to help you understand and get the best repair(s) done, at the best price. Quality guys with top quality work. If you live in the Chattanooga area, you need to be taking your automobiles here.”
“My third visit here (I'm conservative with my opinion).
It is always easy to get service. The front counter is always attentive, and I could not be more pleased with the staff.
The mechanics are clearly above the average and communicate well when an issue arises.
I'm officially sold on the "no appointment" concept.
It's a fantastic business model. I hope it never fails.”
Open 24 hours
2220 E 23rd St, Chattanooga
Auto Repair
“Driver had to get a connex in a tough spot. He got it where we needed and took the time to do it correctly without causing damage to other vehicles nearby.Services: Special vehicle towing”
“Dave was so nice - he gave us a MUCH better quote than the shop down the road. He didn't try to sell us on stuff we didn't need, gave us solid advice, and completed the work quickly and for an awesome price. I will absolutely bring my car back here, and recommend everyone to Dave. Thanks !!”
“B and B is always my go to. Fast service, great pricing and very knowledgeable. All of them always have a great attitude and go above and beyond to make the customer happy. I will always highly recommend B and B Auto Repair”
“Good customer service!! Manager tends to be straight forward and tries to give recommendations based on what you need and your circumstance. I do recommend going there.”
“I brought my 2007 BMW M5 in for a no start no crank issue. This problem had baffled 3 other shops. I was about ready to give up on the car. Up to that point I had spent over 3k trying to get the car repaired with the other shops and each time those guys wanted me to spend more money to try their next great idea to fix my car. I was at my wits end when a friend told me to trust him and try the shop he was using to maintain his E63 AMG, reluctantly I decided to give this one last go. When I took the car in I didn’t tell them of everything the other shops had already tried, I just told them the car wouldn’t start when I went to drive off from my office one day. I didn’t tell them that the starter, battery, CAS module had all been replaced at other shops with no luck. So I leave the car with them and expect to hear more disappointing news in a few weeks with a large bill…but that wasn’t the case! They called me the next day and told me the car was runnng and driving but they wanted to check if I’d like an oil service since it was close to time to do one. I couldn’t believe it, I actually asked them 3 time, “The 2007 M5? The black one?”
“Yes sir, it was a bad ground cable from the subframe to the engine.”
Needless to say, they are now my go to shop! They’ve never let me down, they’re friendly and down to earth, and I’m glad I get to write this review! If the team at Stecker is reading this, you guys rock! ⭐️⭐️⭐️⭐️⭐️⭐️?⭐️??⭐️⭐️”
“Very pleased with the service we received. Fair prices, honest workers, and quality work. Mike was very helpful, knowledgeable, and friendly. 10/10 would recommend and will be using for future services!”
“The guys at the shop go above and beyond to help folks with tire work. we were traveling through Chattanooga got a flat and they helped us quickly and efficiently get back on the road.
Joe, Ray and Bernardo are very kind and helpful. Highly recommend for any work.”
“After being quoted over $5000 from a local Toyota dealership to fix an oil leak, a coworker suggested I bring my vehicle to Brothers for a second opinion. I was treated professionally and was given honest service. I was able to get my vehicle fixed the same day and for about 4% of what Toyota had quoted me. Ryan and the crew went above and beyond. I also noticed that they fixed another issue without charging me and without being asked to do so. Phenomenal experience!Services: Transmission”
“These guys were super fast, very nice and gave me a perfect used tire replacement for my Acura MDX when I found out I had a puncture in the side wall of my tire. Most definitely recommend!”
“I just purchased a New Acura MDX from Acura of Chattanooga, this is my second car I have purchased from them. I am happy to report that my experience and customer service was amazing just like the first time around.
Jacob Oglesby was phenomenal from the initial contact, he was able to find the car I wanted, and made the process easy, efficient, and convenient. I was able to get in an out in an hour. I absolutely love the service I received and would highly recommend any and everyone to consider Acura of Chattanooga for your next car purchase.
Thank you Jacob!
BM”
“Five stars. Very professional, friendly, knowledgeable, reasonably priced, fast, and fair! I liked everyone there - crew, owner, and front desk. They did a lot of major work on my Jeep Grand Cherokee and did it well. Will go back gladly.”
“Very VERY pleased with the service here. They provided thorough service and with that my total turned out being less than we thought it was going to be. If the need arises I will not hesitate to return. Thank you Thompson, Troy and the ones I didn’t meet for your good work.”
“Went to the Hixson location express oil change today about 30 minutes before they closed. Josh got me right in help me with the oil change quickly and efficiently and even found me a discount for my service! Great job to the Hixson team! I will be returning later this week to get a tire rotation.”
“Really nice folks, I was referred to them by a buddy of mine"country boy"and I called them, told them our s.u.v was running hot, the guy over the phone was nice, he told me they would check it out,they had us up and going in less than 3hours.”
“Phenomenal shop!!! Jim and Seth have done a lot of work for me. From engine swaps to minor engine work. They have fair pricing and great service. I will always take my Subaru and Toyota to Baldwin before I take it to the dealers.”
“I had the pleasure of working with Kim and North Shore, I have nothing but praise for her and this establishment! They have a business designed around honesty, integrity, fairness and understanding! If Kim is to be used as the representation of this business, then this is where you want to go for any sort of auto body repair! Big thank you to Kim and the North Shore team and their wonderful professionalism! If you ever had your questions about whether to come here or not, you’ve found your answer, and that is yes!”
“Went here after trying out a different auto repair shop with much failure but Ace Auto repair fixed the same issue that the others couldn’t fix! TGEY ARE AMAZING!!! My only option for my cars auto repair. Highly recommend!!”
“We went in wanting to test drive, but we ended up buying. Chris was our salesperson and he worked with us to get the best deal possible. We had a great and seamless experience.”
“I highly recommend taking all your automotive/4x4 needs to Crouse. Steven and his guys are always great to work with and I appreciate their honesty and clear communication.”
“Jacques Smith made this experience so much better than anticipated. I totaled my car on Saturday and have sustained trauma with injuries. He helped my husband and I feel comfortable and cared for throughout the process with the special consideration for what we just went through. He immediately took care of our needs with the Tahoe purchase, and he made sure we were happy with what we were getting. I fully recommend anyone looking for a vehicle to go see Jacques!”
“I have owned nothing but Hondas for over the last 10yrs. All my vehicle purchases and customer care have been top tier, no complaints. Today (14 September 2024) was another great experience at Economy Honda. My sales rep was Kent Gordon who understood the assignment. I listened to what I wanted and found me the perfect car. I’m pretty easy, and always go with my mind already made up. So, it’s really not hard to pitch a great sale. I either want it or I don’t. So I appreciate Kent for not giving me the runaround. Both Kent Gordon (Sales Rep) and Michael Davis (Finance Rep) provided great service today. Thank you both for your professional excellence. N.Brown (2024 Honda Accord).”
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“Excellent customer service and quick repair turn around. I knew exactly what the issue was and they fixed it. No trying to sell additional services, etc. They were polite, professional and will be who I contact for any future issues. Not sure the current rates on repairs, but I felt I was charged a fair price and no hidden add ons. I would recommend them to anyone based on my experience.”