10AM - 8PM
284 S Illinois Ave, Oak Ridge
Mobile Phones
“I have used AT&T Oak Ridge TN for many many years. Never until today have I received such great service. Haley & Brandon were exceptionally helpful and patient with me. As a Senior Citizen some of us are sometimes slow to understand technology. Haley & Brandon was very thorough in explaining my needs and how I could get better service at a cheaper price. I am so very thankful they were in the store today. Thank You Haley and Brandon for your kindness, help and encouragement today. God bless you both.”
“Anne & Chris - I think that's his name- had the pleasure of dealing with me trying to stay calm. It all started when I tried to take my # with me from T-Mobile on an account that had port & fraud protection. It took nearly 24 hours, 30 calls made by myself, the x, the in-store employees as well as the customer service reps & port techs from both cellular companies... Nothing in life should be so difficult. Do better T-Mobile. Fix your shit. Train your people. Get it together man.
Metro: Excellent service, knowledgeable employees, and phone support that goes above & beyond anything I've seen. Give these folks a raise & a candy bar.”
“The staff at this location is very helpful and kind. They made me feel comfortable and solved my request with ease.
Thank you to both to Jacob and his coworker. I'm sorry I didn't catch her name.”
“I had the best assistance with my phone and internet I've ever had at Boost Mobile in Oak Ridge for the past several years. Up until 3 or 4 months ago, our salesperson Amanda vanished from her store. Did she quit? She is, by far the most knowledgeable and helpful phone person we've ever had. If she did quit y'all need to hire her back immediately!”
“Cole was a superstar! He was knowledgeable about what we wanted and got us the discounts we were able to get. Cole also provided excellent conversation as well as took his perfect time to make sure we got exactly what we came in for and then some! What an amazing salesman!”
10AM - 8PM
212 S Illinois Ave #200, Oak Ridge
Mobile Phones
“Went to upgrade a phone on Sunday. Had the pleasure of working with Austin! What a kind, smart young man. He was knowledgeable about the different phones, was patient with all my questions and made the upgrade an easy transition. We need more Austins in this world! Great customer service skills!!!”
“Edit,
The worker was back very quickly. She was very very helpful and really nice. I got everything I needed from her and she solved the issue I had! Therefore I changed the 3stars to 5! Great job cricket.
Every single time I come to the Oakridge store there is a sign on the door saying be back. This is at LEAST the 4th time, so I made sure to get a picture.”