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“My phone took a dip at the lake and my phone wouldn't do anything anymore. Came in to the store and saw Colbie. He got me hooked up with a new one and somehow got all my info moved still and saved me from a panic.
Good guy and good at what he does.”
10AM - 8PM
284 S Illinois Ave, Oak Ridge
Mobile Phones
“Always Very Pleased with Cricket, No matter when I call, Everyone is always Pleasant & Helpful.....Matthew from the Clinton Store helped me awhile back with a problem with my phone, Great Job! ?? A+”
10AM - 8PM
212 S Illinois Ave #200, Oak Ridge
Mobile Phones
“Went to upgrade a phone on Sunday. Had the pleasure of working with Austin! What a kind, smart young man. He was knowledgeable about the different phones, was patient with all my questions and made the upgrade an easy transition. We need more Austins in this world! Great customer service skills!!!”
“My daughter was having problems with her phone. Young male clerk went over and above to assist her to, due to family emergency, get a replacement.Thank you young man!”
“I had spent over 8 hrs on the phone with ATT customer service to no avail....I was able to go to this store and the wonderful management was able to quickly deal with my issue with patience and understanding.”
“I had great customer service at Metro recently! Sariena is an excellent customer service representative, she has excellent people skills and was so helpful to me and my family! We will definitely never go anywhere else! Thanks so much!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I had the best experience with Autumn at the Oak Ridge store! She made the change to my own personal account from a previous group plan seamless and painless. Autumn is the best!”