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“Went to upgrade a phone on Sunday. Had the pleasure of working with Austin! What a kind, smart young man. He was knowledgeable about the different phones, was patient with all my questions and made the upgrade an easy transition. We need more Austins in this world! Great customer service skills!!!”
“I would like to give a tremendous shout out to AT&T in Oak Ridge TN for taking the time to understand my issue and helping me set up 2 lines with 2 galaxy S10+ phones. They were very helpful, patient, and explained every detail I had questions about. Thank you guys so much!”
“Although, I have had a horrible day dealing with all sorts of administrative problems due to a death in the family, I was not expecting my trip to Comcast in Oak Ridge tennessee, being one of the highlights of my day. Let me clarify. Having already been dealing with a lot of stressful things between banking and insurance and utilities, now cable and phone etc , when I walked into the Oak Ridge, Tennessee Comcast location, Lyndsea met me with a smile and proceeded to show the utmost compassion, kindness, and helpfulness, that I had seen in a while. She didn't know me from anyone, but yet treated me like I was family. I walked out of that store with tears nearly running down my cheeks, just because someone listened, cared, and exhibited such kindness and compassion and caring. I will suggest that Comcast look at Lyndsea, as an example of what type of person they need to hire. A shining example of someone who can make a difference in someone's day whether they are having a good day or a horrible day. Thank you so much for your compassion and your kindness and your helpfulness Lyndsea. You are very much appreciated!”
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“I had the best experience with Autumn at the Oak Ridge store! She made the change to my own personal account from a previous group plan seamless and painless. Autumn is the best!”