“The employees there were so nice and friendly they treat you right with respect. I really truly love tmobile now I'm so glad I switch away from At&t, they were so bad never helped me in what so ever but when I tell you Julian, he is Great sales rep and helped me so much and got me switch over so quick I did not have to wait long. I do greatly appreciated 2 other Younger men that were there with him too! Services been great now no more dropping calls fast speed all the time now Thank You Tmobile Kingston Pike ?”
“While I sat there waiting for my parents to receive new phones, the employee who helped them had great customer service. Plus, the other employee working behind me who helped other customers also was pleasant as well.”
“BRENT IS THE KING. I am very dumb when it comes to switching phone carriers and am usually in a bad mood during this process. Today Brent showed me how easy it can be and has ruined other sales reps for me. The dude will get you every possible promotion in his power.”
“I came into Tennessee to check out the area for possible relocation and visit a US Cellular store. Berina was so helpful getting my new phone set up and pointing out all the great places to experience in the Knoxville area. Thank you for your hospitality!”
10AM - 7PM
2736 Schaad Rd, Knoxville“Thank you Cassandra for picking a phone just right for my needs and all your help getting the number switched from Walmart which was a pain .Your very professional and others have said so as well from other customers that got this service thru you”
9:00 AM - 5:00 PM
2575 Willow Point Way STE 103, Knoxville“Webservio has been my internet service provider for 20 years and I wouldn't trade them for anyone. Aside from being located right in Knoxville, five miles from my office, the personal attention and service I receive from these wonderful folks is without measure. Web presence is an ever changing arena and Webservio has been there at every juncture to help my business navigate the challenges and succeed. I recommend them highly!”
“Staff was very helpful. I am a little disturbed that our package which currently includes Netflix is going to be changed to Hulu later this month. Apparently, Netflix is changing the plan so that the basic package will include advertising. I have no interest in watching advertisement on Netflix. When I switch from Verizon to T-Mobile, one of the reason I switched was because I was told that Netflix was included. will be interesting to see how it pans out with the new Hulu package.”
“The attention is very good, the staff is very friendly and will help you with any questions you may have. I went to cricket to activate a number and have a new plan and they told me that the phone does not work they would charge me $100 whether it works or not and I told them that I would not risk losing with them. I went to US cell phone it was fast and I sure recommend it.”
10AM - 8PM
6674 Clinton Hwy, Knoxville“This location is TOP KNOTCH for all things sales and service. Jenny is the BEST leader at this store, and her team of Jackie and Ozzy are all literally ROCKSTARS! I love them all and always appreciate them when I go!”
“We had a great experience with John from Image Communications. He listened patiently by phone as we described our need for reliable internet in a remote wooded area. He arrived on time and completed the work the same day. We are completely satisfied with the Viasat system he installed.”
“Came into the store bc our router stopped working and I had a lot of anxiety because I work from home and within 2 seconds of walking in Cody had given us a replacement router and we were good to go. I couldn't be more thankful!”
“Horrible customer service. I was on hold 83 minutes without getting billing issue resolved.Update. TDS customer service call me back and explained that Monday is a very busy call day and suggested that I can later in the week and in the afternoon. Impressed that CS called.”
“I love $General! It means savings for me and my family. I like the fact that you hire many of those who really need the help. The $General is small enough to just run in quickly and get what I need and at a good price.Need more $General Markets!!”
11AM - 6PM
5400 Clinton Hwy #102, Knoxville“I Stopped in the ATT store this morning for help with my phone. A young lady named Casey W. Was very nice, professional and knowledgeable. She helped me solve the situation with my phone. I have been a customer with ATT for over 20 years and this store helped me a lot. Casey was very good!”
9AM - 7PM
2430 Callahan Dr, Knoxville“Outstanding customer service! Absolutely amazing five stars! Tay treated us with the utmost respect and kindness! He is a superstar! I highly recommend this store!”
“Missy needed to add channels to one of her rentals, so we drove to Knoxville to make changes face to face. We didn’t wait long, and Todd Lambert took care of us. He saved us money AND added channels for the cabin! He also gave us paper copies of all the new channels to use in the cabin.Since we were in the store, and we were with such a reliable, pleasant representative, Missy asked about her other rentals. Again, he looked into each account and either kept each cabin as is since it had the best package, or changed the package to save her money.The store is clean and bright. Our representative was a ten in all categories, and Husband did not mind waiting for us in a comfortable chair, reading news stories on his phone.”
“Amber Dixon was awesome with assisting us get our XFINITY cable box situation finally taken care of! Previously, it has been very difficult on the phone with call takers due to language barriers. It was worth the hour + drive to get our situation resolved! A BIG "Thank You" to "Amber" for all of your help!”
7AM - 10PM
10415 Jackson Oaks Way, Knoxville10AM - 8PM
11511 Parkside Dr, Knoxville“I accomplished several things at this store. John and Justin were exceptional! They helped me make changes to my sister's account and helped me purchase new phones. I highly recommend this storel!”
10AM - 8PM
206 Morrell Rd, Knoxville“Went in and Clinton helped my daughter and I with new phones swapped plans took his time. He also recomended a great show On Apple TV hopefully he is there next time”
Open 24 hours
10115 Sherrill Blvd, Knoxville“Okay, we have Comcast, wow, and at&t for choices, Had all an got wow last. has had some ups and downs, but not as many as the other 2. I am very happy with my service, but if it happens to start increasing I will change my review.”
8AM - 6PM
11020 Kingston Pike Ste 100, Knoxville
“Went in for a billing issue after the Harriman location wouldn’t even open their computer to see what was going on and they were who started my services. Katelyn immediately began working on it found the problem fixed it and called customer service to have my account credited. Very polite helpful and professional!”