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February 2024 by Jon Love
This is a Firestone
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December 2023 by Robin W.
Unscrupulous. Sold my daughter a $2000 worth of stuff she did not need. I've used other Firestone locations and have never such a negative experience. This location needs to be criminally investigated!
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October 2023 by Melissa G.
I didn't take their word for it when handed an estimate and told what was wrong with my car. I followed up with a Trusted service I've had previously (in Knoxville and I'm trying to change to local), and with another company that did work for me in Oak Ridge but tends to be more expensive. In the words of the trusted mechanics, "They (people at Firestone) lied to you. This is a common scam especially toward single women."Avoid this business.
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October 2023 by T M
Very dirty, bathroom was dirty and out of paper. The waiting area was bad as well. I will give them a 5 on my alignment.
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September 2023 by King Blood
Instead of paying these service professionals $300 for a new taillight assembly with installation ? I traveled over to O-O-O O'Reileys and paid $96 and had my girl play mechanic for McDonald's Chicken Nuggets???
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September 2023 by adam remillard
Great place and very nice workers
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September 2023 by Harvey Harness
A full tire & automotive center
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September 2023 by Deborah Fields
Very good 5*
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September 2023 by Sam Diefenderfer
Good people. Very satisfied.
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September 2023 by BEAR A-M Rodgers
Eddie Hair is no more, it was bought out by Firestone. Location was closed without notice for months while calls transferred to Firestone in Farragut. Gave a 1 star solely because of that.
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September 2023 by kevin yann
They sold out to Firestone no more Eddie that sucks !
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August 2023 by pablo vacek
Went here had an oil change done not even 700 miles my motor was ticking overheating I drained out the oil they put in it was blacker than my tires and was 3 quarts low my car is parked on concrete and there is no leaking or drips anywhere l took the oil filter to the dealership they said the oil filter was wrong and not rated for my engine definitely not going back wouldn't recommend this place
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March 2023 by Angelina N.
Phenomenal customer service, knowledgeable staff. Grateful these guys are here to service us in Oak Ridge!
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March 2023 by Brunswick W.
GO SOMEWHERE ELSE!!! The manager with the weird teeth, high pitched voice, and glasses was one of the rudest people I have ever met. My fiancé and I stepped in to see what their tire sale they had and asked if they could look up a certain tire for our car and the guy said "if you don't know it how am I supposed to know it." He was also very snobby the whole time talking to him. We asked if they had a certain type of tire and he raised his voice and said "no Bridgestone and Firestone!" Seriously, I hope nobody goes here. Don't give your money to people that act this way. So unprofessional, and an embarrassing face to the company.
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March 2023 by Jessica E.
Ok friends.....I have thought long and hard about posting this, but I'm gonna. You can't be a respected business and get away with this. I want everyone to know what they did. Kaleigh, our 22 yr old daughter, went here to get her oil changed because they were running a $29.99 special. She dropped her vehicle off because it's literally beside her work building and went back to work. When she called later on to pay her total, they told her that her bill was $220.48 FOR AN OIL CHANGE THAT'S ADVERTISED AT 29.99! Her car takes 4.5 quarts of a "special" oil (so special they carry it in Walmart - we checked). This place charged her for 10 quarts!! They also charged her a mandatory car check fee that was not disclosed when she dropped her vehicle off. Nor was she given the courtesy of a phone call to make sure these charges were ok...they just ran with it. When she said NO WAY, they then knocked a $100 off to make it $122.65. Still, $122.65 for an oil change?!I don't know if this company preys on the young or just women or both....but they definitely did not do themselves a service by doing this. If this outrages you a fraction of what it does me. please share!!! So we can help other women know to either not do business here or make sure they are aware of everything they are being charged.
