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“These guys were great! While there were some problems getting the parts delivered, they were great at communicating with me the whole time and making sure I got the best results possible! Greg especially was amazing!”
“I purchased a new Galaxy with case and screen protector here. I got home and my biometrics wouldn't work because of an issue with the screen protector. I brought it back and they replaced it with no issues and made sure I was taken care of. Highly recommend!”
“I was in the store on June 18th and I was helped by Mu'min Abdullah! He helped me get all the viruses off my phone and helped me sync my phone to the car. I appreciate all the help!”
“Nora was extremely helpful! She went above and beyond to solve an issue I had with my phone. She is your person if you need customer service! Highly recommend using this cricket store!!!”
“Ozzy gave a customer service. He was very warm and friendly but more importantly he is efficient and worked her quickly. I will come back to this store again for service.”
“I was in today and was helped by Preston Opperman. I couldn’t have found a better verizon store to assist me with my recovery, activation and purchase of additional apple products. i was extremely blessed running into Preston when i walked in. He is knowledgeable and technically astute with assisting me and suggesting cost saving alternatives. He provided a commendable service.
Charles.”
“They are very helpful and detailed on what they do they transferred all my stuff from a broken phone. I don't know how they did it. But I'm very happy to have chosen this cricket store”
“Took my phone to another phone repair they told me it was an update and it would take 1 hour came back in a hour the phone was not ready nor did they start on it they told me another hour and half. Came here they got me in explained and showed me everything going on with my phone and got it done in 20 mins would highly recommend”
“Very good customer service had a great time chatting with the worker with a beanie forgot his name ver handsome man as well will be coming back to do my business with this store?”
“Best wireless service for the money. Your bill is always the same month in month out. Understanding and helpfull staff. Here is a hint when you go there, ask for the ACP program and see if you qualify. If you do qualify the program will pay $30 dollors off your bill but you have to ask ;)”
“Went in to have my phone looked at the charging port was in desperate need of cleaning. He cleaned my phone, got me a new case, and screen protector for $50 and under 10 minutes.”
“This store has amazing customer service. Angela, Alex and Crystal are amazing and really know what they are doing. Definitely will make this my cricket retail store from now on !!!”
“Knowledgeable staff. Few selection of phones at good prices, amazing prices on phone bill. Good offering all around, they could consider updating their phone lineup however.”
“Jacob provided us with the best customer service experience we’ve had anywhere in years!! He was very knowledgeable and personable. I would highly recommend him to anyone who needs help with a new purchase or anything else.”
“I've used this service several times for my iphone repairs over the years. He is honest and quick in completing the fixes needed including screen cracks, charge ports, etc. I would highly recommend Cellphone ER for any repairs.”
“Im not tech savvy at all, didnt even plan on going in cricket or trying them. Went in on a whim, and Amad gave the best customer service Ive ever had in my life. Any store. He wasnt pushy, at all either. Considering Id just left boost mobile a few blocks away, that guy at boost that kind of looks like a tall Steve urkel, was rude, ignorant pertaining to his job, and I had to leave. In Cricket, Amad answered all my questions, bent over backwards to help, and I left with better than I'd came in desiring, and payed much less. Service is great, support is great, If I could give that guy Amad a 50 out of 5 I would. Lastly, get this....I even tried to tip the man, for going out of his way to make me feel valued...on top of having and catering to two or three other customers by himself...Corporate; Id keep my eye on this guy if I were you. Guy's got board of directors written all over him. Top prospect if I ever seen one. Thank ya so much Amad. God bless you.”
“Wireless Z has always come to the rescue! Kage is exceptionally helpful! His customer service and people skills are top notch! He’s worked on iPhones and Androids both for me. He is professional, affordable and kind. I have even messaged his page to ask a general question and he’s helped on a minor issue. Will recommend all my friends and family to him!”
“They are very helpful. Every time I have a problem with my phone and can't fix it I just go there and they fit it for me. I would be lost without their help. So I recommend them over anyone else.”
“I went in last week and Sam was awesome. He went above and beyond to assist me and I can't thank him enough for such a kind and courteous experience. If you want the best help and a great experience go see Sam!”
“Professional, courteous. Fernanda was patient helping us work through an insurance claim to purchasing a new phone. Best service I have received in any ATT store”
“Broken pixel phone screen and something wrong with my charging port. Dropped it off and he said come back in 45 minutes, came back in 40 and it was fixed. Easy experience, would go again”
“This is the best Cricket location I have been to. Very friendly service.The store representative/manager was a delight to work with. He was very informative and kind. He took care of our needs with kindness and patience, as well as all the other customers there. The location was clean and well taken care of as well. It was nice to feel so welcomed and taken care of. I strongly recommend this location for all of your Cricket service needs.”
“America Pamela are not only technically experienced but are kind and EAGER to help their clients. Today, like many a time l have stopped by to request assistance. I always receive excellent support. But today it was even better. Thank you fabulous women.Jesus”
“Great experience, he fixed my iPhone 11 in 15 minutes and was just a friendly nice guy to talk to in the meantime. Price was way lower than expected. One note about the location, it is located in a small trailer next to a restaurant. The signage is not very clear until you turn in onto the gravel parking lot. I love to support a small local business and get great service at the same time. It’s a win-win.”
“I have only started coming here after the corporate store closed in Rivergate. The manager, forgive me for not remembering his name. He is amazing very professional and patient. I recommend his store to everyone.”
“I bought my new cell phone at another office but I had to go to this office and have it fixed the customer service was awesome and very helpful I want to thank them so much”
“I received a service from here last week and Muhammad took care of us, everything explained very well and it was very helpful, I definitely recommend it to everyone, it is really a very high level place as a service.”
“Patrick the manager was free when I walked in. Another employee was helping another customer. Patrick walked me through my different options for a new phone etc. and helped set up the new phone as well. He was very helpful and professional.”
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“Went to this store because it was recommended for phone repairs and it did not disappoint. The repair was for the charging port and they repaired it really fast. Hakeem was super helpful. As soon as I walked in he greeted me asked what the problem was and got to work immediately. I highly recommend this place. It will not disappoint!”