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“Jake Politte has helped me with both an auto loan and HELOC since I started banking with First Farmers. He’s made both processes easy and accessible while looking out for me along they way to make sure I’m getting the best deal.”
“People keep giving thanks to all the first responders in this COVID-19 pandemic, but I want to shout out Sean White from Capstar Bank. After being left out of access to help through Wells Fargo, I called every bank in town. Mind you, I am a small business owner and need help for my company and employees and myself. Sean was the first to get back to me. He was such a relief of confidence and capability. Some how, in the midst of being swamped with his workload he was able to add helping me to the list. I am unsure yet if I will even get the PPP Loan, but I feel so lucky to have had him in my corner and help advocate for us little people. No doubt bankers are on the front lines as well. This loan will mean the survival of my company and livelihood of several local Nashvillians, and without Sean White at Capstar Bank, I wouldn't even have a chance. I am so greatful for the hope for me and my team. Thank you Capstar for having people like Sean White. I look forward to calling Capstar my new bank. Good riddens Wells Fargo!”
“I've been a member of SEFCU for 2 decades.... Always incredible service. Most recently, from D’Angelo Burns at the Downtown Nashville branch. Highly recommended for all your banking and financial needs!”
“MPD Credit Union makes us feel like we’re family every time we go inside. They really care about helping us and make sure we have all the resources needed for all our financial needs.”
“I don't know much, but I do know that three of the most helpful people I've ever worked with at a financial institution work here - Matthew in particular, CJ, and Cory were awesome, accommodating, and kind. Thank you for your help!”
“I am a member of Enbright Credit union .the Donalson branch , for 5 almost 6 years .When you build a relationship with a financial institution you think it's just a little small thing a place to get your check cashed pay your bills finance a car or a house but what you don't realize is that you're building a relationship with someone that is directly involved with everything in your life little did I know when I walked in the doors 5 years ago that my relationship would be so important I thought it was just business it's so much more I consider the staff at Donaldson so much more .Through family tragedy, home displacements , loss of property personal injury the list is so long I cannot name everything what I can say is that at every turn at every dilemma Melissa the bank manager and all of the staff at this branch , stepped up and became part of a solution when I thought I was so alone facing unimaginable situations.I was not alone. So many times.. this facility not only has come through for me but has impressed and shown me compassion, taught me how to build a financial future for myself I would recommend this Credit Union to everyone and I can only hope that your experience will be as rewarding as mine.Thank you Melissa and all of the employees of Enbright Credit Union.. do not ever doubt that what you do is small or "just business"You matter so much.And if I were to say thank you a million times it would never be enough.Sincerely and extremely grateful,Sara L Walley”
“(Translated by Google) Today, Miss Ismary Cantero pairs, her attention was excellent.(Original)Hoy me anterior la señorita ismary cantero pares su atención fue excelente”
“Kita Coes, professional, compassionate, and effective. After my brother died suddenly I contacted CFCU to close his small account and was directed to the Nashville office and Ms Coes. She is a breath of fresh air after dealing with management of a retirement investment firm and a bank. I am grateful to have encountered her.”
“My experience is great, I have been doing business here for 12 years, they just have a poor way of overdraft. You should receive 24 hours before getting a overdraft charge, but First Bank will charge you a $35 dollar overdraft fee with in 4 hours of receiving a overdraft. That is galging customers out of there hard earned money and I will not tolerate it. First Bank has until tomorrow to put me back in the positive or they will be boycotted before next week and other customers will also be leaving. I do not appreciate customers getting robbed by this bank. It stops next week.”
“I have had the best experience with Fourth Capital Bank. I knew I would when I met the owner at an event and he was so kind. I could tell that he truly had a passion for small business owners. The very next day, I opened an account there. I received an entire tour of the bank that day, meeting staff from other locations as well. I have visited other branch locations and feel the same warmth. It was the best decision I made for my company this year. I love calling and talking directly to a person. I love the support I receive when I have a question. They have mastered the art of relationship banking that I didn’t think existed.”
“Our business just hit our 1 year anniversary with Bank of Tennessee and we couldn't be happier. We moved from another bank that never followed up or reached out to see why we weren't depositing remotely anymore. Cheryl Jones is the best customer rep we have ever had. She follows up to see how we're doing and to make sure our needs are being met. Truly the best banking experience we have ever encountered! Huge kudos to Cheryl and her team!! They are the best!”
Open 24 hours
3865 Lebanon Pike, Hermitage
Banks
“Miss Vicky was so nice and helpful. This location is conveniently located in the corner so it's easily accessible. They have drive-thru ATM and also tellers. Came here with my sister and she likes their bank.”
“Two years ago we decided to move from BoA to Pinnacle Financial Partners. We wanted a local bank that gave us premium customer service and fewer fees. We did some research on some local FB groups and we got great feedback about Pinnacle. And we are SO glad we made the switch. While BoA has tons of ATMs, you can also get similar ATM access with Pinnacle...and no fees. The customer service here has also been stellar. The team responds super quick and always with amazing attitudes. Maybe this bank isn't as "shinny" as the big international banks, but we feel right at home here due to the great personal attention and flexibility we've experienced. Thank you to the Pinnacle Financial team for making this happen!!”
“Knowledgeable people who are great to work with, and easy to get a hold of when you need help. Customer service is really unlike any other bank I’ve experienced.”
“Maria and the man at the front desk have been very helpful, respectful and efficient solving my problemI wouldn't doubt to come here, seriouslyMany thanks for your help!”
“We worked with an awesome banker from this institution, Tiffany Wright. The best experience we've had in the home buying process. She's a true professional and really knows her craft.”
“I enjoy banking with them. The downtown location has great customers and they always make me feel welcomed. If I have a issue they always take care of it. I call those ladies the dynamic duo.”
“Synovus HELOC is the best on the market! Jamie Jackson at the Green Hills branch made it super easy! Very quick to process the access funds, app is user friendly.”
“Everyone at this location is friendly and has helped me several times I have attended. If you own a business I work with Haylee. Great people and very informative.The location is clean as well and parking is always good”
“I am so impressed with Ascend in Bellevue! They actually give banking a good name. They respond quickly to my needs and advise me of every new product and how it helps me to save.”
“Karla Aular, thank you for assisting me and helping me with my new bank account and the advice to use it correctly. Very grateful for your attention, 100% recommended”
“I would like to compliment Sydney for her above and beyond service. I needed a new bank card and the system was down. She fixed it and promptly called to tell me it was ready. Thank you Sydney!”
“Teller replaced my lost debit card, while I was in the drive-thru lane, due to the fact the bank had closed 15mins earlier. She is an example of why I use Wilson Bank and Trust.”
“Beth helped me accomplish some important financials goals. She was helpful and nice and I would recommend her to everyone. She was the only banker I spoke to that was willing to hear me out and help with my needs.”
“I wanted to share my best experience with the best bank I've ever banked with in the world. Especially with the Mt Juliet and Donelson branches. My regards go to Chelsea and LaRon they are excellent people to work with to get the job done. I highly recommend these people and they will treat you with honesty. All praise to the lord Jesus Christ on high and God bless America. As a servant I am not ashamed to preach the gospel. Amen”
“I always get fast, efficient service and not just from my “teller.†If he/she doesn't know an answer I always get it because they're don't seem to compete to be right or first. Even if it's 5 minutes before closing time”
“INSBANK is an incredible group of folks. I am a Nashville based photographer that photographs the company’s frequent client and branch events and our continued working relationship is so valuable to us! Mallory Smith specifically is so personable and amazing to work with! Highly recommend.”
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“Just fantastic! The live music was a very nice accompaniant to dinner. The food and drinks were excellent. My husband had an Old Fashioned he was very pleased with, and I had the Brandywine Sangria (a very tasty take on sangria). For dinner we had the wedge salad, Eggplant Olivia appetizer, Double Cut Pork Chop, and the Prime Rib. Next time we will share an entree because each of our dinners were literally about a pound of meat. The portions were huge! Best prime rib I've had in a long time and the pork chop was divine. What a hidden gem. The only downside was that it was way too cold inside (and I'm never cold). We will definitely be back! Can't wait to try the rack of lamb! Great job Gannon's!”