Soma receives consistent praise for its exceptional customer service. Staff members are described as super knowledgeable, kind, attentive, and helpful, going above and beyond to assist customers. They are noted for being cautious and alert to both store and customer needs. Reviews highlight how staff provide informative guidance, helping customers find exactly what they need, sometimes suggesting items they would not have considered. This outstanding service creates fantastic experiences that foster loyalty, with many customers explicitly stating they will return. The team's efforts make customers feel well taken care of and treated like a person, leading to strong appreciation for the staff's exceptional and rare level of care.
This Soma store is the best, Susan helped me out today and she was super knowledgeable and led me to exactly what I needed!! Thankful for the Soma team at this location, I will be back in the future!
February 2025
I was needing a new bra and refitting. Mary Chris was very knowledgeable and helpful.
March 2024
First time going to soma. An I loved it! Great experience.
