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“Benny is a pure rock star. Benny is not paid enough. Y’all should be very proud of him. I brought my angry farther in law. To help him out my father-in-law is hard to hear and he’s got a little bit of dementia and Benny treated him with kid gloves. Benny is a rockstar!!!”
“They are honest and super reliable. Tried to repair my phone but it was beyond repair for the cost of simply replacing. Been here more times than I should admit but I'll be back, no doubt!!”
“I'd give 6 stars if I could. The employees at AT&T on Indian Lake blvd are exceptional at their job! I've never been there what someone wasn't eager to help me. Their customer service is impeccable. 10 out of 10!!!”
“I came in to file a claim on my phone bc I had multiple technical issues. I have 2 jobs and haven’t had time to come by the store. I left very satisfied with an upgraded phone and a new pair of AirPods in less than an hour. I will be back for the buy one get one Apple Watch. He deserves a raise!!!! I wish I could remember his name?. He used to work at GameStop, is all I can remember.”
“I came in wanting to pay off my iPad and trade it in. I also wanted to get a new phone because mine was giving out. Fortunately I walked right in and was able to be seen by Eleanor. She was very helpful and even changed a plan of mine that was better suited for my needs. She handled everything in the fastest time I’ve ever been at a Verizon store. I would definitely recommend asking for her if you needed any assistance. Overall great experience. Best regards to Eleanor, as well.”
“This is the best Cricket location I have been to. Very friendly service.The store representative/manager was a delight to work with. He was very informative and kind. He took care of our needs with kindness and patience, as well as all the other customers there. The location was clean and well taken care of as well. It was nice to feel so welcomed and taken care of. I strongly recommend this location for all of your Cricket service needs.”
“Terese was amazing, but she absolutely needs help in the store. Only having one person helping people just isn’t enough. Verizon needs to give her a raise for doing multiple people’s jobs!!”
“I came into the store with my old phone not working. After trying all the troubleshoots, Diana helped me upgrade to a better phone for a low price. Definitely recommend her !”
“As i walked right in i was immediately asked if I could be helped. I did not have enough money for a brand new iPhone case but the guy was able to work with me god bless. Good business and friendly people.”
“Great switch. Jessica ( Jess) at the Hermitage location was so patient and friendly helping me switch two phones from the expensive carriers (you know V ) There are lots of steps into switching. First I was referred by a long time Cricket customer so I had confidence that I was doing the right thing ( the best service for the best value). I am a Senior Citizen so just knowing the jargon and where to find the numbers is mind blowing. Jessica and her staff walked me through the process. The V has no customer support that you can call, apps? I hate those. Now I know that Jessica will help me whenever I need help . I have a business card with her name and phone. Better than the machines and online BS. I highly recommend ( especially for seniors) to drop by and ask for Jessica.”
“DeAndre signed me up with boost. I switched from verizon after 27 years with them .They gave us trouble with porting my number.. He took charge and got the problem solved. I think he told the verison rep what to do. He did a great job. He needs a raise. He's a keeper!!”
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“I was having trouble with my phone, and Mumin helped me restore my service. Somehow it got turned off and he was very thorough with how he worded everything. Thank you!”