Kroger provides a mixed shopping experience for its customers. The employees at the Poplar Ave and Highland location are generally friendly and helpful, with some standout workers like Margarette providing excellent service. However, the deli has been noted for having rude staff members, particularly those who prepare fried chicken. Customers often report issues with product availability and pricing inconsistencies across different locations. One shopper specifically mentioned not finding advertised chicken products and faced issues with digital coupons. Additionally, some customers have commented on unpleasant smells upon entering the store, which detracts from their shopping experience. On a positive note, the store is typically clean, and management has been praised for effective leadership, particularly Mr. Isaac, who helped resolve a checkout issue smoothly. Despite some challenges, many shoppers appreciate the convenience of having a well-stocked store. However, customers have expressed frustration when store hours were not adhered to, as registers were closed earlier than expected, leaving them unable to complete their shopping. Overall, Kroger offers a blend of good service and areas needing improvement.
Large Kroger, nice employees, checkout can sometimes take awhile
July 2024
Nice store, but never enough checkers and baggers.......not counting the shoppers, lol
July 2024
Lines are constantly long, they started to close the register at 10:45 when the store closes at 11. so customers are bottlenecking the self check out because there’s nobody at the registers but yet some people aren’t lucky enough to close out and check out.
