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“I was in town visiting some friends and my battery had died. I got a jump and made it to O'Reilly. Sky helped me get my battery out and find an excellent replacement. Thanks, Sky!”
“Great place. Friendly and effective. I bought a battery and went out of town. Didn't drive it for 3 days and later started it up right on que. I support this Business!”
“I went into your store 1/26 to order an replacement for an subpar alternator (which could have turned to a bad experience cause I was angry to have to replace the part) but Rick was helpful and polite and ordered a better non-rebuilt model to be in the next morning...I called prior to returning and Camillia had impeccable customer service over the phone...not only using verbiage I only learned from working in in high-end company's such as "Is it okay if I put you and a brief hold" but other words I definitely didn't expect to find at an auto parts store in my "ghetto/hood" community in Memphis TN and was very positive/polite/energetic about helping me...when I came to get my part and complimented her...her manager Erika who must have been attentively listening in a nearby office came out and gave her and me thanks ...I was WOWed by this experience and although it not at the best times when I have to get car parts due to car issues; i look forward to returning to this location and definitely will be ONLY using this location at 4550 Elvis Presley Blvd for all my future needs..in a Memphis hood it is good get positive for a change!!”
“Awesome customer service! I first went to two different Autozones near this location and they were of no help at all! I called this location was greeted by Tony and he assured me that he would be able to help me with purchasing and installing my battery! He did everything with a smile! Thank you so much Tony”
“Very helpful and friendly crew today with clean bathrooms. I went a few days ago (THURSDAY) and the short African American guy (brown skinned, not the taller dark skinned guy) appeared to be on cloud 9!”
“People were nice but had a problem getting the part must have been a new employee but after the customers that were in the store left she showed the guy how to find the right belt it was just a long wait for a belt”
“I broke down on my way to Chicago, Ron behind the counter was able to help me find my part and with repairs, he was funny smart and an all around great guy, It is because of people like him that make me only shop with O'Reillys.”
“Mr Logan is who u want ? to get it fixed he is a great great great ! Employee that's going to get it did for you holler at him when you go to O'Reilly the best ever on game”
“Customer service was excellent!!! I visited the store after getting off work at 7am. I like this location because they are open early and always get A1 customer service!!”
“A lot of people are telling me to stop going to AutoZone now I see why there are parts are defaulted as It seems to me each part I buy I always have to end up bringing it back under warranty and getting the same part replaced. I choose O'Reilly's before AutoZone”
“Trucker review: People were nice and loading was fast. It is tight back in there. Hitting the dock will be difficult for a rookie, and figuring out how to leave can be even more difficult if there are any vehicles back there.”
8AM - 4PM
3641 Knight Arnold Rd, Memphis
Battery Stores
“This is a great place, they slow charge your battery properly, give you a loaner to use and honors the warranty if the battery is bad. I hope they don't close. We've lost enough good businesses”
“They had the batteries we needed or were able to order them. They were even able to build us new custom battery packs. The service has been very friendly and helpful.”
“Big Big thank you to Corey, at O' Reilly Auto Pats on Winchester and Hickory Hill. He went above and beyond to help me with my head light. You are so awesome. Everyone please ask for Corey when you visit the location. You want be sorry. The best customer service I have seen in a long time, from Corey and everyone working that day on 5/19/2024. I was there between 10a-12p. If I could give you more stars, I would. Great job guys. Keep it up. This is my location for life.”
“It was refreshing to walk into a place and be greeted with professionalism, care and respect. I recommend not only this store but ask for Frank. He shared his knowledge and got us the correct battery for our 2018 Prius- In other places we are told to go to the dealer. This battery is working GREAT”
“Nice store with friendly staff. The manager, Rennae Smith, is great. She helped me locate parts that weren't in stock and offered to order the parts that weren't available locally. I will return as long as she is employed there.”
“I love coming to O'Reilly's for my auto essentials. They have great customer service.No thanks, to the local AutoZone in my area... Seldomly, to not having the parts needed and seems they're always having me go to their other stores...My mechanic suggested I stop getting the "run arounds" from A.Z and try O'Reilly.I have never been redirected to O'Reilly's other stores because their parts always seem to be available.I also love the shorter lines and wait time. This place is great and evidently under-rated. But in many cases, less is more.Keep up the great work guys! Love it. ?”
“The workers was very pleasant. Great customer service skills. I enjoy shopping at O'Reilly Auto Parts. If I need any other parts I will be sure to go back. Thanks in advance”
“The only reason I'm not giving this store 5 stars could be considered a little petty but was something that felt lacking in professionalism. I stopped by to get some tools and accessories to do an oil change on my car as well as change my spark plugs. They had what I needed and the associate who helped me was by and large very helpful. What rubbed me the wrong way was an unnecessary comment that the aforementioned associate made about my first name. One could say that I'm being unnecessarily sensitive but my rebuttal would be that since I as a customer in no way disrespected the associate, it was completely unnecessary for him to disrespect me. Simply maintaining basic professionalism would have mitigated the whole situation.”
“Hello,
I recently visit the store on summer after visiting multiple stores for my part.
However, I had a hard time finding the correct part to my vehicle. During my visit on summer one associate in the store helped me with no problem within my price range...Even though I was having a bad day, she didn't show nothing but compassionate and gratitude. I wrote her name down because she was handling each customer with gratitude and cheerful... want to give a big shout out to Ashley at O'Reillys Auto Parts on Summer Ave Memphis TN. You are appreciated.”
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“OMG THIS IS MY NEW FAVORITE BATTERY PLACE. The customer service is top tier. When I say someone who takes pride in they work and know how to help. This is the place to be. Her prices are amazing. I saved $150 with coming here. She had me ready less then 10 min. Though can tell this is something sheer had been doing forever. No more part stores for me when I need a battery. She also give you a warranty. If you need a battery this is the place to be.”