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“I went to the Dickerson Road location this past Sunday at 10:00 am to purchase a large amount of siding, and was completely ignored. The store lumber section was a wreck, the people rude and too busy texting on there phones. After about three pages for help to the dept and 30 min. I left and drove to the Madison store where I was greeted and helped as soon as I walked into the lumber area. There were four people in total that helped me get the material pulled , checked out and assisted me loading the multiple box's of 12 foot siding onto my trailer. So the " WAY TO GO ! " goes out to the Madison crew. Dickerson Road store lost $1100.00 sale that day.”
“Store Manager Mel is awesome, in a recent purchase the charger was missing to a product i purchase and a replacement charger is quite expensive as in $$$ expensive. She kept trying to locate the charger even with the store manager not being the most helpful (at the beginning) Mel reached out and a charger was found. Thanks Mel.”
Hardware Stores
Hardware Stores
Hardware Stores
“Found a great deal on an air compressor but needed a bit of assistance making sure we got all of the right connections/fittings/accessories. The manager, Bill, was a HUGE help and provided the degree of customer service that will keep me coming back to this location. Very happy with today’s experience. Thanks for loading the compressor too, Bill!”