“The store manager was awesome as was his employee, Xeon(sp?). They waived the sim fee and the phone number change on the replacement of my lost/stolen phone.
I T-Mobile!! Thank you so much!!”
“Everytime I have gone to t-mobile I always have a great experience but my recent experience made me run to write a review. I came in to upgrade and the guy named bear helped me and always gave me his undivided attention (while also helping 2 other customers might i add) he was extremely friendly and talked to all customers as if he has known them for years. Thank you t-mobile for the wonderful customer service!”
“I needed a new phone and Rob Boltz at the Turkey Creek location helped me find exactly what I wanted. He was knowledgable, helpful and mindful of my budget. I would definitely recommend him.”
“I dropped my phone in the lake this weekend. Decided to take the opportunity to change from US Cellular to Verizon. MARK WAS FANTASTIC! He looked for ways to save my family money. Not only did he find the best plan he could, he spent at least 1 1/2 hours helping me get my Apple password set up. Not his job at all! Could not be more impressed!”
“I was not having a good day with a water damaged mobile phone. The repair shop recommended the Farragut Spectrum for my convenience. I was greeted by Ron Parkinson. He was very knowledgeable and professional and turned a bad day into a blessing.
Everytime I speak to anyone through the Spectrum Network they keep me as a customer. They are courteous and friendly.
Spectrum will always have my business.
Thank you for all the generous, and caring staff in your company.
Thank you Ron Parkinson for your blessings and your excellent quality of service.
Julie Hunter”
Open 24 hours
10115 Sherrill Blvd, Knoxville“Okay, we have Comcast, wow, and at&t for choices, Had all an got wow last. has had some ups and downs, but not as many as the other 2. I am very happy with my service, but if it happens to start increasing I will change my review.”
“One day after arriving in the area my phone decided to break. Upon entering the store, I was greeted by two very polite and professional gentleman.
Ryan was on his 4th day of training and he was amazing . He was able to transfer all my information in a timely manner . The store manager,Amber, was very helpful with additional information .She dropped my old phone in the mail to be returned to the insurance company.
I would definitely recommend this store and ask for Ryan.”