Verizon has received positive feedback from customers who praise the exceptional service provided by its staff. Cale assisted a customer with a phone issue, making the upgrade process smooth and keeping them informed throughout. James also impressed a customer by completing a new phone purchase in just 30 minutes, providing honest and detailed explanations. Another customer visited the store for information on upgrading their phone and plan and plans to return for further assistance. Shanti stood out for her extraordinary service during a time-sensitive phone transfer. She went above and beyond to ensure the transfer was completed smoothly, offering to take the devices home to finish the process when time ran out. Her patience, clear communication, and proactive approach in handling potential issues made a stressful situation manageable. Customers have expressed gratitude for the caring and capable staff, highlighting their dedication to providing a wonderful experience. Overall, this Verizon location is recognized for its friendly and knowledgeable employees who strive to assist customers effectively.
Cale was awesome! He spent a lot of time and mental effort making sure my phone transfer went through.
August 2023
James made this process so easy!!! I recently purchased a new phone which has taken hours before. James got me out of there no more than 30 minutes, explained all of my purchases honestly and in detail, and made the overall experience wonderful. Thank you James!!!
June 2023
Mackenzie Hartley is AMAZING!!! She was so incredibly helpful with my trade ins for my phone and watch!
