Lowe's for all of your home improvement needs. Stop by the local Knoxville, TN Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. They have a great selection and welcome pets. The staff is very helpful and friendly, and a clerk was great. However, management availability is an issue, with a need to dedicate management for overrides. The store can be just ok, with only self checkout and only one lane for cash. Interactions with staff were not great, and there is a need to open up a couple of registers with people, especially for the retirement community. Customer service should be paramount, with more people for service, not self-checkout. While the store is very helpful, the experience with cashiers has been getting worse. Outside the store, the hot dog cart is a rare treat with good food.
We go here a lot but the lack of Associates to help you most of the time is a little bit annoying. Definitely don't like finding aisles that are marked off that you cannot go down despite no work being done.
February 2025
Lowe's is a Lowe's. Since they reduced the Military discounts we shop at Menards and HomeDepot more often.
January 2025
They have a great selection, the staff is very helpful and friendly, they welcome pets, even when they aren't service animals. We love shipping here and will keep coming back over Home Depot!
