Harper Acura, located in East Tennessee, is known for its exceptional customer service in both vehicle sales and maintenance. Customers have expressed their satisfaction with the friendly and professional staff, particularly highlighting the assistance received during the purchasing process. The team is praised for being accommodating, making it easy to schedule service appointments, check in, and understand costs. Many reviews mention the convenience of loaner cars and timely updates, including video inspections from technicians. The business has earned a reputation for going the extra mile, ensuring that every visit is pleasant and efficient. Customers appreciate the no-pressure environment, knowledgeable staff, and commendable pricing. Overall, Harper Acura stands out as a reliable choice for anyone looking to buy or service an Acura vehicle, with many recommending the dealership for its commitment to excellent service and customer care.
I was in for an express oil change. A few minutes, I had to wait for the car give me the opportunity to visit showroom. Look at a couple of new cars on the lot. Henry Service manager did a great job.
October 2024
Good experience! They always take good care of my rdx! Been a harper customer since 2006!
October 2024
I was so pleased with my experience at Harper Acura and with the service Bonnie gave me! This was my first new vehicle and i am so happy with my Acura!