7:30AM - 5:30PM
12019 Kingston Pike, Knoxville“The Farragut, TN Enterprise location has been great to me over the years. We thoroughly enjoy all of the people who have been employed there in the past 10 years! The latest rental, of many, just had one glitch. The car had been smoked in previously. I should have rejected it, but it was late on a Friday, near closing time. We dealt with the smell with Pine Sol soaked paper towels in plastic containers. This handled it. Upon return, the agents said that they try to deal with people who violate the rules. Hope they get charged a healthy cleaning fee. Otherwise, the car performed great!! 40 mpg, and no problems!! Thanks Enterprise!!”
7:30AM - 5:30PM
530 Summer Pl, Knoxville“Had a great experience at this location, the guys here are very nice and welcoming. We experienced a death in our family and my mom needed to get back to North Carolina asap, there was a very short wait to receive the rental after all the paperwork was sorted out. Highly recommend this location. Keep up the great work guys”
“This location is the best that I have visited across the country! They are always so helpful, quick, kind, and knowledgeable. Cannot say enough great things about this team!”
7:30AM - 5:30PM
6339 Clinton Hwy, Knoxville“I rent routinely for my work and the staff at this location is always the best, Kelsey and Katie
always give great service, get me in a good car, and if I have any issues are quick to get me changed into a different rental.”
7:30AM - 5:30PM
8314 Kingston Pike, Knoxville“I recently had the pleasure of using Enterprise Rent-A-Car after my car was involved in an accident, and I can't speak highly enough about their service. From start to finish, they went above and beyond to ensure a smooth and stress-free experience.
First and foremost, the vehicle they provided was immaculate—spotlessly clean and in perfect condition. Their attention to detail was evident from the moment I stepped inside.
What truly stood out to me was their exceptional customer service. The team at Enterprise was incredibly helpful and courteous. They took the initiative to call my insurance company to confirm that the rental costs would be covered, which saved me a lot of time and hassle. Additionally, they called me several times to ensure I had no issues with the vehicle and that everything was going well.
One of the most convenient aspects of their service was their willingness to come and pick us up, making the whole process even more seamless. The staff members were not only professional but also genuinely friendly and accommodating.
Overall, Enterprise Rent-A-Car exceeded my expectations in every way. Their commitment to customer satisfaction is truly commendable. I highly recommend them to anyone in need of a rental car. Thank you, Enterprise, for turning a challenging situation into a positive experience!”
“Quality service. Sam and Fred are always polite and professional. Nice assortment of cars and trucks. Have rented at this location multiple times and plan on continuing to do so.”
“The guy Tony who rented me a car was great he gave me a bigger car for the same price as the other One I was going to rent.so helpful from the time I walked in the door.i would recommend him to everyone that was needed a car rental”
“This location was absolutely amazing to work with. I rented a car from 9 hours away. Had some issues with the car and needed to swap it out. With In minutes they had me taken care of. I called multiple locations and this is the only one I got a human on the line. That alone got them 4 stars alone.”
“This place came through last minute after a previous option fell through. On top of that, they were more than accommodating when we had to adjust our schedule last minute. If I ever end up in Knoxville again without a car, this would be the place I’d go.”
“I have a very unusual circumstance with my father-in-law and the owner. Mr. McGee was so helpful and so informative. Although he couldn't help me with my needs today, he was so kind and friendly. Customer service goes a very long way thank you, Mr. McGee!”
7:30AM - 6PM
201 N Seven Oaks Dr, Knoxville“I had a corporate rental with issues from the Nashville airport. They were the only Hertz location that was willing to help me. They called all of the local places to try to find me a vehicle that I could return to Nashville, but were unable. I didn't rent from them because they are a franchise and not a corporate location (the local Corporate location in Crossville was awful & rude) but I would if I could have. Thank you so much trying to help a traveler! As promised, here is your positive review!”
“Super easy we rented online and chose this location because it was closest to the house we got a great deal online and it was honored when we arrived at the store we were also able to add a second driver at no cost”
“Great experience. I had rented a truck from another location in town. Unfortunately that other location couldn’t provide the trucks as they were down for maintenance.Rick called and was able to work with me to find the truck I needed. Although it took a few days and fortunately I had a flexible schedule, I was able to get the truck I needed. This location provided reasonable and satisfactory service given the circumstances. I will return next time I need a truck.”
7:30AM - 6PM
9721 Sherrill Blvd, Knoxville“Visited Knoxville on a work trip and was booked a rental car through Hertz. From checking in to drop off, I was very pleased with the service and experience. My departure was early in the morning, and I used the express return process by dropping off the keys at the counters box. There were clear signs of where to go; pick up and drop off. Car was clean, and had lots of upgraded tech amenities; wireless CarPlay, charger pad, heated seats/wheel, etc!”
7:30AM - 6PM
6285 Clinton Hwy, Knoxville“What can I say about Hertz?!! Not enough. This is the one good thing that came out of what could have been an aweful weekend. When we got there Jessica welcomed us with her beautiful smile and never stopped helping. The manager and her were so gracious they even upgraded us to a better vehicle that saved us. Because of some other horrible things that happened this weekend we had to cut alot of the things we had planned out but having the Jeep helped us make sure we accomplished the one thing I had my heart set on...hiking. Once we returned it we were once again welcomed with her wonderful smile . Apparently, she knew about the surprise proposal my fiancé had planned for me this weekend. It's beautiful when you find a company that hires people that help celebrate the good things in life. Thank you, Jessica, and thank you Hertz...you made this weekend a little more bearable. Hopefully, we will rent again for our HONEYMOON next time.”
“Ambrehiel helped us when picking up a car over the holiday weekend. They were very friendly, efficient and was able to accommodate our requested drop off time. It's always a pleasure to receive excellent customer service and I just wanted to give a shout out. :)”
“Renting at Enterprise is ALWAYS a breeze!
I typically use the Farragut location, but have needed the airport and the Parkside Drive locations recently just because of logistics.
I was so pleased to find that no matter where I go, all of the employees are knowledgeable, friendly, helpful and courteous.
I am so glad that I am an Enterprise member!”