Verizon offers a wide range of services, including the latest mobile devices, 5G home internet, and business solutions. Customers can conveniently visit the Kingsport store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. The store staff is known for their friendly and professional service, with customers praising the exceptional assistance they receive. For example, a customer in Indiana had their phone issue resolved in just 3 minutes, and another customer in Indiana was impressed by the dedicated and hard work of an employee named Christy R. in helping them with a porting issue. Overall, Verizon's Kingsport location provides a great experience for customers, though some have noted that the rates can be expensive.
Had to get a damaged phone replaced, got it replaced with no problem, the staff was very friendly and helpful
December 2024
Went right in without waiting. Problem solved and questions answered.
December 2024
I live in Indiana and my phone I did something to it and it wouldn't work at all so I drove to the store and the nicest young lady took care of it and fixed it in about 3 minutes awful highly recommend this place to anyone looking for a phone
