Oil Change in Kingsport, TN

“Went in for an oil change for a vehicle I had for a few months, the people who serviced the vehicle were polite and professional, found out the previous owner of the car had been using Take 5 as well and that it had been serviced at regular intervals previously which was good news. Lance and the manager were thorough and pleasant and I will be bringing my vehicle back to Take 5 for its next service.”

“Thank you Dawes automotive, my truck has never run so smooth ! You are my go to for auto mechanics, I am so pleased, not afraid to break down anymore. What a load off my mind !! Thank you guys so much!! You are
The bomb digidy!”

“My husband and I had just bought new tires from Walmart where they were also installed. On a trip to pigeon forge TN the truck had a horrible shake to it. We stopped in off the interstate they squeezed us in to balance all four tires. The shaking was gone. God bless”

“Cannot recommend this place enough. After getting a very flat tire this evening, I went to 4 different tire shops that had all “closed early” for the night (30-45 minutes earlier than their listed closing time) and were unable to help me. I called Free Tire Service & Auto Center and the folks there were not only willing to help me 20 minutes before closing, but also were kind enough to go to another store (Tire Barn Warehouse - one of the shops that told me they had closed early) to get the tire I needed because they didn’t have it in their shop. Turns out I didn’t even need a new tire, so Free Tire Service patched my tire for free and had me back on the road in under 15 minutes. The level of customer service they offered and the kindness they showed seems to be rare in businesses these days, but you’ll find it in abundance here. I will definitely be coming back for any car needs I have in the future!”

“The work they did was good and they were very professional but the 5 I thought I was taking took about 40 or so because they were running 2 bays with only 2 employees.”

“My control rod and ball joint broke, and my car just happened to get disabled about 2 businesses down from Bill’s. It was evening, and they were closed but there were 2 mechanics in the parking lot looking at another guy’s car. I limped my car into the parking lot and walked up to them and said “hey fellas. I know you’re closed and probably trying to go home, but do you think you could just take a look at my car?”
They told me what was wrong, and that if I wanted to leave it there, they would call me with an estimate the next morning. This was on a Thursday evening, and when I called on Friday, they hadn’t gotten to my car yet, and they’re closed sat-mom so it was Tuesday before I got an estimate. I was ok with waiting a few days, because I had just showed up without a previous appointment and I, unlike a lot of the general public, understand that I am not the only customer who wants their car fixed.
Tuesday rolled around and they called me with an estimate, and said the car would be ready Wednesday afternoon.
I got a call from Bill’s at 6:00 Tuesday afternoon and I answered the phone with “why do I have the feeling that you’re about to tell me something bad?”

I’m n the contrary, she was calling to tell me that my car was finished a little early AND that the repairs had actually come in at about 80 bucks less than they had originally quoted me.

I have NEVER had that happen with a car repair….anywhere. It’s almost always MORE that previously expected. They always find something else wrong, etc.

I am a full time caregiver (unpaid) for my disabled mother and I don’t have much money. They worked with me on fixing what I could afford and getting me back on the road.

I will definitely be back, and I will definitely recommend them to my friends and family.”

“The staff was friendly. Did a good oil change. No complaints. Lobby and restrooms were clean. Definitely recommend them to service your vehicle. It was quick, painless, decently priced. Keep up the good work.”

“Went in for an alignment because my van was pulling. They took the car back and then came back and said the alignment was perfect when it came in. They also gave me solutions to the issue. They could've easily charged me for the work, but didn't charge a dime. They've also done work for me in the past and was very happy with the quality and price. Much appreciated.”

“I recently popped by Kingsport Tire and Auto (walk in, no appointment) because of an issue with tire sensor system. They were totally booked that afternoon but fit me in early next morning. I travel cross country several times during the course of the year. And a lot of times solo. So it's important to me to have all systems working properly. I've come to learn that they provide many services, not just tires! They are truly a FULL SERVICE shop.? Here's a list of some of the services:work on transmissions, air conditioning, engine repair, drive systems, suspension, vehicle accessory add-onsAND they can provide 24 Hour Roadside assistance! I highly recommend this business for their work integrity, knowledge, and dedication to customer service.These people are TOP SHELF”

“Had a faulty battery. It was 20 days past the 36 month warranty for free replacement. They did do a prorated amount. Still only cost me 56 dollars for a new battery and installation. Scott was very helpful and polite”

“Fast fixed my tire so as far a employees they are great but managers suck they fired one of the guy that works had volunteers to stay over and helps everyone due to forgets to punch out and call that stealing time. If managers would work half as hard as the mechanics the would be 100 times better”

“Just accompanied others. Noticed very respectful and knowledgeable male employees who gave excellent advisement + offered genuine offer to do the work, need be (Kin Told 2 See Dealer 1st).”