JCPenney is a well-known retail store that has been serving customers since 1902. It offers a wide range of products, including apparel for kids, men, and women, as well as footwear, jewelry, accessories, and home goods. The store features popular national brands like Adidas and Levi's, along with private brands such as Liz Claiborne and Worthington. Customers appreciate the store’s clean and organized environment, along with friendly staff ready to help. Many reviews mention the good selection of items, frequent sales, and the availability of help when needed. JCPenney also provides services like curbside pickup and has recently introduced JCPenney Beauty, offering skincare, makeup, and beauty deals from well-known brands, including Black-owned brands. The store has a large inventory that appeals to shoppers looking for gift ideas or everyday essentials. Some customers note that waiting for staff to price untagged items can be a bit frustrating, and the removal of the alterations department is missed. Overall, JCPenney is seen as a nice shopping place with helpful staff and a variety of products, making it a popular choice for shoppers.
Couldn't find the 3 items I'd hoped to find there, however I did see some cute clothes in the women's section on sale by 60% off!
January 2025
Good place to shop, only complaint is having to wait for an associate to price everything that is not price tagged and over priced jewelry that gets heavily discounted. Nice and clean with friendly staff.
June 2024
Couldn't find the same shorts I ordered and returned online.
