American Eagle & Aerie Store in Johnson City, TN offers a wide selection of high-quality jeans and clothing designed to fit every customer's life. The store is known for its helpful and professional staff, who go out of their way to assist customers in finding the right styles and sizes. For instance, Carrington has been praised for her ability to help customers, especially those with specific sizing needs. The manager, Kendall, has also received positive feedback for her upbeat attitude and dedication to resolving issues. Many customers appreciate the kindness and helpfulness of all employees, noting that they provide excellent customer service while allowing space for browsing. However, some customers have expressed frustration with the clearance section, mentioning that it can be confusing and difficult to navigate regarding discounts. Overall, American Eagle & Aerie Store is a welcoming place for shoppers looking for fashionable and quality clothing.
I went here to find some new jeans that fit me properly and I had the best shopping experience ever. The employees were so helpful and respectful. I even got a store credit card. I definitely recommend them!
March 2024
Carrington at the American Eagle store in johnson city mall was a life saver. I personally always have the most miserable experience finding the right jeans due to my plus size. But recently I’ve lost some weight and Carrington was so professional and personable in her ability to help me find the right size and style.
November 2023
Kendall the manager was amazingly helpful when it came to my daughters jeans fiasco! Her upbeat positive personality and strive to correct the mistake that was made, it renewed my faith in humanity.
