O'Reilly Auto Parts at 3204 North Highland Avenue in Jackson, Tennessee is a well-stocked store that offers a wide range of parts, tools, and accessories. The store provides various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers can also take advantage of the store's brake rotor and drum resurfacing, custom hydraulic hose building, and Loaner Tool program. The knowledgeable and polite staff, including the night crew, are known for their helpful assistance in locating the correct parts and addressing customer needs efficiently. Reviewers have praised the store's refreshing and pleasant customer service experience.
Service was great and the staff were helpful! I told them what I needed, and they had the very item in stock.
July 2025
The gentleman at the counter was very helpful and kind. He almost immediately found what I needed and provided great customer service. I'll update if I ever get his name, but I will be back for sure.
June 2024
I am the manager at Caruthersville, MO branch. We strive to give the best customer service experience possible. Stop in and give us a shot at your business. Thanks!!!
